-
February 2024 by TYSON PETERSON
They camp out to ticket you. 2hour ticket purchased at 12:24. Parking ticket at 2:24.
-
January 2024 by Rick Romo
Within 5 minutes of arriving at our condo rental at The Lodge at Mountain Village, Park City, Utah, which cost us over $5,000 for four nights, enforcer/checker #16972 issued a citation without any grace period that would allow us to retrieve the parking pass from inside the rented condo four floors up.Diamond parking services is inappropriate and out of line causing me to spend my first hour of vacation dealing with their nonsense both by speaking with their telepone service representative Sonny who could not immediately resolve my dispute then forcing me to generate an email.I asked them to call me and apologize for the stain they placed on my well deserved vacation.No surprise, they have not.Very annoyed
-
January 2024 by Rick R.
Within 5 minutes of arriving at our condo rental at The Lodge at Mountain Village, Park City, Utah, which cost us over $5,000 for four nights, enforcer/checker #16972 issued a citation without any grace period that would allow us to retrieve the parking pass from inside the rented condo four floors up. Diamond parking services is inappropriate and out of line causing me to spend my first hour of vacation dealing with their nonsense both by speaking with their telepone service representative Sonny who could not immediately resolve my dispute then forcing me to generate an email. I asked them to call me and apologize for the stain they placed on my well deserved vacation. No surprise, they have not. Very annoyed
-
December 2023 by Mason Curtis
Instead of leaving a sign to pay at the main entrance they tell you to prepay on your way out. Rather than making you maybe pay double for not prepaying, they make you pay 10x the amount of a normal parking service. Greedy beyond belief.
-
December 2023 by Bryce Hubbard
Greedy, scummy company. Don’t park in their garage. No gates, very little (and vague) signage with only a QR code sign to pay on their website that we only noticed after walking around Main Street for an hour and came back to a $55 dollar ticket PLUS a $6 handling fee. THEN when you go to pay the ticket they charge you ANOTHER handling fee. Scum.
-
October 2023 by Scott J.
Nobody to help you with paying the correct amount, just automation and QR codes that don't work. But, they have an employee and his job is to hit people who did not understand all the automation with a $61.50 ticket that you can pay by mail. Yes! postage stamp mail. They are a scam.
-
August 2023 by shay topik
Do not park here unless you want to pay 65$. no clear instructions and they just want your money. awful company
-
July 2023 by Tanner Thomas
Went to walk around main street with the family. The gates were open and there were NO clear signs on what to do. We saw a sign in the corner say "Prepay" but it did not say it was mandatory. Diamond Parking Services then slapped us with a $55 base + $6.50 handling fee + $1 handling fee when paid through the website. Absolutely terrible company.
-
March 2023 by adapinrehdor
While visiting Park Silly, my kids parked in one of the sites operated by this company. There was a gate and it was open. They did not see any signs to warn them the parking lot is privately owned, nor a booth or person to pay for parking. When they returned they found a ticket for $45 plus a handling fee of $6.50. Another $1.00 was added as a processing fee when paying through the website.Almost like not providing clear instructions was on purpose!
-
July 2021 by Paul S.
Big scam. No indication of need to pay in advance anywhere on their signage -- and when try and pay as you leave (like 99% of all parking garages in America) they hit you with a $51.50 "fine". For something that should have cost $5-10. Complete fraud -- they just hope you won't notice so they can charge you 10X the going rate for parking. Don't know why Park City keeps renewing their license -- you would think the City would want to stamp out behavior like this. Boycott these crooks
-
February 2021 by Scott C.
Ridiculous $45 fees if you run over by 10 min! Then processing fee of $5 on too of that! A bit ver kill if you ask me.
-
March 2020 by Bruce Alder
Diamond has installed a new app based payment system that allows you to pick the stall, location and amount of time you think you will be staying. Be Careful! If you underestimate the time you are gone, you will be sorry. My "Overtime" charge for being 20 minutes late was 4X the already steep price for the 3hrs i thought i was going to stay - and if i don't pay promptly that will go up to 10X... and the sad part is that - due to the app, they have your credit card number!I will avoid any Diamond owned or managed lot in the future, and would suggest you look for options before committing your credit card info to them.
-
January 2020 by David J.
I'm 99.9% sure that Diamond Parking and "Call to Park" are running a scam at this location. I was there on 1/14/2020 and parked at the under ground location and followed the directions to "Call to park" on their website and was still given a $45 ticket - Got the parking receipt and everything...