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March 2024 by Joyce S. P.
Terrible experience at the Kimball Junction AT&T store. The store representative added an additional phone line on to our account without our knowledge. In addition, the store representative told us we would receive a $100 gift card for each phone line in our family plan. We never received the gift cards. In trying to resolve the above differences as well as billing differences between what was quoted to us vs what we were charged, we were told the district manager would call us. The district manager did not call us in spite of us calling several times and leaving messages. I would not recommend doing business with this location. This is apparently a franchise store, not a corporate AT&T store.
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February 2024 by Caroline Condie
John was superb and great with customer support. Guy needs a raise!
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November 2023 by Gab
hannah was very friendly and helpful!! she answered all of my questions and was super fast at getting my new phone connected, etc. i recommend this store. hannah was great! :)
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November 2023 by Alex Balbuena
Amazing service! Hannah helped me get a new phone and made the process so smooth. My go to location now!
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November 2023 by Lillee Reynaga
Hannah was very very helpful. Highly recommend this location!
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October 2023 by Laura LaBlue
We have had a rough day with phone issues. We went to Ponca and were given incorrect information about At &t in Ark City. Turns out they had the phone we needed and got took care of us quickly! I highly recommend coming here!
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May 2023 by Finley Thomas
It was great but could use a face lift
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February 2023 by Lizbeth Capetillo
Amazing experience coming in to this store , great staff answered all of my questions and concerns , definitely will be returning
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February 2023 by Jocelyn Victor
Amazing customer service will definitely come back.
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January 2023 by Reginald Wilkinson
I called in to the store before I went out there and asked to set up everything over the phone before going in. He assured me I could be in and out in 20 minutes, so I took my lunch break and drove out here. When I get there, he tells me that he hast to order the device, so I will not even get it today anyways. Wasted my lunch break. Certainly not going to give them my business.
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October 2022 by Jake b
The employee was very friendly and helped me get what I needed.
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August 2022 by Kendall Church
Taken at 3:30 PM on a Monday. Do you only have one employee?
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July 2022 by Savannah N.
Knocking on the door watching the employee taking a nap both locations in park city are open but no one in there to help
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July 2022 by Sue Minneci
Matt Hartung at the AT&T store on Park Ave hooked us up and was super helpful and patient!
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March 2022 by Jamie Connelly
Thank you, originally we went to kimball junction location, the employees there would rather play on their phones.We drove down to the Park Ave store the employee (Maddy) was amazing, he was able to share information on the phones that I was looking at. Based on my needs he found me the perfect phone for my needs. I will definitely go to the Park Ave store in the future. The service was top notch.
