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February 2024 by Mike Thompson
Great staff, friendly, knowledgeable. Ridiculously high prices.
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February 2024 by Ezequiel Aguilera
He got incredible attention from Debani Lucas. Totally recommended. Excellent quality of lenses, the studies were super fast and of great quality and we were happy!
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February 2024 by Kaytlyn Kuta
I have been wearing glasses or contacts since I was 8 years old and this was by far the worst experience I have ever had with an optometrist office. It took them several appointments to even get my prescription right (mostly because they would ignore my astigmatism or information from previous doctors) and their customer service was the worst I have ever experienced. I can’t even count the number of times I had to call or go in person to follow up on orders, or remind them to call things in for me. They also don’t update their records so I had to re-explain my situation every single time I came in. They never did what they said they would do unless I harassed them constantly. This entire process has taken 5 months and I’m still not thrilled with my prescription but at this point I can’t spend more time or money to get it right. I will never come back here. Also, glasses are way cheaper online. Don’t bother buying theirs.
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February 2024 by jp pal
Employee #118079 had excellent customer service and was very professional
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December 2023 by Matthew Coleman
The wait was short, the doctor answered my questioned and got me the best prescription, the floor associates were very friendly and helpful.
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December 2023 by Kaitlynn Chambers
We have been going to this Visionworks for my family since 2020. They have great customer service and selection of glasses. Specifically I’d love to give a shout out to Maddie and Kyera. Both give great customer service and helped answer all of my questions. Thank you Visionworks!
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November 2023 by Terika Moon
I highly recommend this place for anyone. I'm an epileptic who the staff and optometrist took my health condition into consideration and fixed the issue of me breaking so many pairs of glasses a year by asking if lights caused me seizures while there and suggested wearing sports goggles to quit breaking frames. Not only that, but the lady out front knew everything about glasses, good deals, and made my husband and I laugh several times. I'll continue going there.
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November 2023 by Moea R.
it has been about a year since I was misdiagnosed by the Visionworks doctor. she gave me glasses and told me to practice with a patch in order to strengthen my eye. I finally went to another eye doctor later, who told me that eye had kerataconus, and was in disbelief that another doctor could miss something so blatantly clear. I was in need of surgery and Visionworks told me to wear glasses. if I had continued going to visionworks I would have never started treatment and the thought that someone else would ever go here makes me scared for them.
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November 2023 by Audrey Mae Moncada
MADY and Doc Rhazi were so friendly. Love the stuff, they’ll help you find the glasses that best fits your face shape
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September 2023 by Modesto Nunez
Few issues.1. First, the main reason why I went here was because I received a coupon through the mail stating we get another $50 on top of our allowance for frames from my insurance (VSP). Showed up, told them about it, and they stated they can't honor it.. yet visionworks mailed me the coupon.2. The exam is expensive. Paid $10 for the eye exam plus a forced $35 dollars for the use of their fancy machine that takes photos of the inside of your eyes. If you do not opt for the additional payment, they don't offer the eye dilation with the eye drops, so you NEED to pay the extra fee. I get the machine is expensive, but I've gone to Utah Valley Eye Center and another eye glass doctor, Dr. Haggard in Provo, and they use the SAME machine at no extra cost.3. The staff seem very inexperiend and some are rude. When i was looking for my frames, some of the staff were talking about "cleansing" due to someone placing the evil eye on one of them. To each their own, but one would assume to keep those types of conversations when a customer is around to themselves. I dident really care for that and paid it no mind. When I came in to pickup my glasses, my child came with Me. He had a small plastic toy and was moving it over one of the pillars that just happens to have glass. He was playing with it just passing his toy on it while I was checking the glasses when one of their employees said "Your going to scratch my glass".I should have left from the get go the moment they said they don't honor their own coupon but I have very limited time so I just got it done. Good glasses but a sour experience. I'll be returning to my original eye doctor once it's time to get a new pair. I won't be returning and will tell others to stay clear of here.
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September 2023 by Brinley Christensen
Vision works gave me the best deals on glasses and the workers there were very helpful! One particular worker named Madi was very kind and personable! She helped me pick out some great glasses that not only were affordable (as I am a college student) but also made me feel more confident about wearing glasses. That girl needs a raise or something!
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September 2023 by B Thurgood
My appointment yesterday went so smoothly. I’d recommend Visionworks to anyone. The employees are all courteous and are sure to inform you of each step so you know what you’re getting into. I especially appreciated Mady, who was so friendly and welcoming!
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August 2023 by Tenika Dennis
Mady, who helped us, was great with our kids! She was patient when our 4 year old fought and didn’t want to get her eyes checked. She also helped us find the best deals on the glasses our family needed. She was easy to talk to and we really appreciated all her help! Dr. Hadlock was also very kind and my kids all had a good experience! Thank you!
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August 2023 by Jenna Heier
This was my first experience with Visionworks and it was amazing! Mady helped me pick out the perfect frames in record time - she understood exactly what I was looking for. I was very impressed with her expertise and her engaging and friendly demeanor.
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July 2023 by Vita McKenzie
Our first time at Visionworks for both my 7 year old and Husband was nothing short of AMAZING.Mady displayed professionalism, is very knowledgeable, patient and engaging with customers. Our 7 year old had a hard time picking out his frames. She was kind and provided words of encouragement as he tried on almost every pair in his size. She ensured we understood the pricing and options available. We had no doubts and got all the add ons with full confidence that Mady and Visionworks has our back.The Optometrist is the best we have ever seen. She gave us exercises to help strengthen our son's eyes. She took great care in ensuring that the lens were the right ones for him. She educated us on our son's astigmatism and lazy eye. This was the first eye doctor to really take care of him and not rush the process.We are so grateful for the staff at Visionworks. They truly take care of their customers. We will be back for sure❤️
