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April 2024 by Holli G
So sad to leave a bad review. We have bought all of our kids mission shoes here. They have one employee that has been here for years and he is amazing! He has helped us with Nikes and Eccos and inserts and polish. I even bought a pair of tennis shoes when I came in with them one time. Last fall I went in to get some hokas and they opened 30 minutes late. I ended up waiting and buying them at Trade Home, but I was frustrated. Last week my husband and I came in to buy shoes and my husband wanted some of their aetrex inserts as well. When we walked in the gentleman (bald) was friendly, waved and welcomed us in and continued to talk loudly on his personal cell phone for the next 5 minutes…before we finally walked out. Huge mistake. We drove over to runner’s corner. I ended up getting a pair of Salomons and brooks. My husband picked up some hokas. This last weekend I ordered my third missionary 2 pairs of Eccos and the same black Nike goretex they sold my other son last year at this time. Because he is going to Brazil I will still get two more pairs of shoes…probably dillards at this point. I will literally spend over $1,000 on shoes in these next couple of months, plus another missionary at this time next year. We are so busy we don’t have time. Good luck to you guys. I am sorry to your awesome employee. Wish we knew your schedule, we would’ve come in just for you. Good news is everything was cheaper online. I however love to choose local brick and mortar with good service, over price. I guess online wins this time.
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April 2024 by William Guzman Rodriguez
Real Disappoint it’s 1:29pm on Thursday March 28 and this guy he wasn’t the store he’s a racism am from San Juan Puerto Rico and this guy made me feel that way. I just put my wallet in my pocket and walk away. You wanna give me service to attitude it’s no good I just walk away..
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March 2024 by George Muhlestein
I'd been to show stores all over the city, and has a very difficult time finding shoes that witches for me. I have very wide feet and a high instep, so it's hard to find good shoes. I went to Trade home, and William and Andrew took the challenge, and smashed it out of the park. They showed me a bunch of shoes they thought would work, and eventually introduced me to this wonderful pair of Olu'Kai boat shoes. I'd never heard of this brand, but I'm in love now. I've had them for a few weeks now, and I can thank those guys enough for taking the time and having the knowledge to help me. I will be back when these wear out.If you're shopping in the mall for shoes, it's worth the trip to Tradehome.
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March 2024 by Ryan Meyring
Had I have known that this place, these guys, their selection existed, I would have never wasted time with the ‘poser shoe stores’. Knowledge and genuine care and interest. I will only shop for shoes at this store. So impressed!!!! Best customer experience in a long long time.
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February 2024 by Patty Hevelone
Tylier was great. He knows his shoes. Was very friendlyand so was the other workers. .
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January 2024 by Justin Crouch
Great selection, and BEST customer service you will ever find! Excellent knowledge for helping you find the right fit for your foot, style, and experience/preference (this is our go-to for running shoe advice)!
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January 2024 by Lauren B
Came in on Christmas Eve to look for a good pair of running shoes & Kyle (I believe that was his name) was so helpful. He let me try on multiple pairs & was very patient when I couldn’t make a decision.
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March 2023 by Holten Flinders
William was super helpful and knowledgeable. I found the perfect shoes and he even gave me recommendations for other shoes that I will need in the future. Great place to go! Fantastic return policy too which is important.
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February 2023 by Natalie Miner
Jackson and Craig “Ryan” were super helpful! They went above and beyond and answered all of my questions. Thank you both!
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December 2022 by T R
We went to several stores with no luck on finding a boot that would comfortably fit. As we walked in the store we were of little hope of finding the right boot that day but Isaac introduced himself and offered to help us. He had expert knowledge of what manufacturers fit high and low arches best and brought us several stylish options to pick from. He provided expert advice in the boots leather care matience as well. After several days we can say the boots are wonderful. Will be returning again to purchase from this store.
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November 2022 by Matt Watts
William is an incredible employee. He took the time to teach my son and I about the shoes and quality available. He did not pressure us to buy the shoes immediately. I left the store, called my wife, decided to buy the shoes, and William continued to provide unparalleled customers service even after we had decided to buy the shoes. I cannot say enough how grateful I am for that service. I have always bought the cheapest shoes I could find at other stores like Payless. But those wear out very fast. William took the time to go over the benefits of buying quality that will last longer.
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October 2022 by Jae Toomey
Even though the manager talked more than we needed him to, it was very informational. I'm enjoying my shoes so far and I learned a lot.
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September 2022 by Julie Ann Toomey
Even though the manager talked more than we needed him to, it was very informational. I'm enjoying my shoes so far and I learned a lot.
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July 2022 by Timothy Pope
I had such an amazing experience yesterday! I was looking for a pair of dress shoes, and I didn't know much about what I was looking for, and William was hands down the most knowledgeable and helpful shoe associate I have ever worked with in any store. He know the fits and pricing of everything. He took lots of time to help me out with this one pair of shoes I was looking at. He also taught me how to take care of and maintain my shoes properly. If anyone is looking for a shoe and they aren't sure what they want, William at trade home shoes is definitely the person you want to find to help you!
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May 2022 by Melanie Wenz
Best service you can't get from any place else. They'll clean, polish or stretch any shoe for you regardless of whether you purchased it from them or not. They go above and beyond to find a shoe for you that will feel comfortable and fit your specific needs so you're not stuck with something that pinches or doesn't support your unique foot shape. The employees are all so knowledgeable and seem to know a lot about shoes AND feet! I wish all shoe stores did that.
