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April 2024 by Marisa Emly
I have a special needs client who was in need of bras, we went in and Rachel was so nice and treated her so kindly, and was so helpful.Found bras that fit well and were comfortable for my client as well! Definitely a plus!
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March 2024 by Alan Galicia
Terrible assistance, I tried to get a bigger size for my wife, they did the refund on a gift car (without letting me know) and then didn't find the right size, then told me they couldn't give me a refund becuase it was already made on the gift car which I didnt ask for, then when I asked to get the refund on the cart, the lady would reply to me repeting the same thing over and over again, "I would like to help you but there's literally not anything else I can do for you."If you wanted to help, should've started with fixing your employee's mistakes.
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March 2024 by Helen Felt
My husband went to return a bra for me that was the wrong size. The staff told him they didn't have the size I asked for in store but would send it to me online. Before checking their system, they put return on a gift card (without asking my husband) and then realized that they didn't have the right size in their system after all. My husband called me during this and I could hear how rude they were being to him.The staff made a mistake and refused to correct it. I feel like they took advantage of my husband.
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February 2024 by Kevin Reed
My wife love shopping here. She can always find clothes that make her feel beautiful and comfortable with her curves. So far I have no complaints. XD
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January 2024 by PenGwen
Always a wonderful place to go. They helped me find things in my size even when they weren't on the rack. Cute and friendly.
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December 2023 by Elizabeth Gunther
Cheyenne was awesome. My daughter has really been struggling to find a bra that fit and she has some sensory issues that make fittings difficult. Cheyenne made sure she was comfortable without us having to say a thing. Super great experience and I am so thankful.
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December 2023 by Isabelle Rayburn
Wow, had an amazing experience today at Torrid!! Jo was absolutely the sweetest, took time to help me learn more about sizing and styling as I’m transitioning/learning to love, my curvy self and I felt so welcome and supported. I’m so excited to shop here now! Thank you!!
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November 2023 by STEVEN BRIGGS
Clean Bright. Lovely out fits for bigger woman. Nice bras. Dresses, pants, blouses.
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October 2023 by Catherine Loffer
Worst customer service. You pay with a card and have the receipt and they can only give you store credit. Mind you I waited 20 plus minutes for her to figure it out.
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October 2023 by Raquel Yensen
Great store stylish clothes for curveous women. Highly recommend for women
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October 2023 by Jonnie Beatty
I always get excellent service at Torrid stores, clothes are overpriced.
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September 2023 by Gwen Steed
They say they're size inclusive yet they don't carry the size 28 or 30 in the store.. but they carry plenty of their smallest size, a size 10. Size discrimination at its finest in a store that promotes inclusivity. I won't be back.
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June 2023 by Perla Sarai Ruiz
My hubby has gotten me a few presents from Torrid and the ladies have helped him pick out some nice Clothes and My size. LOVE IT HERE.
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May 2023 by Perla Sarai Flores
My hubby has gotten me a few presents from Torrid and the ladies have helped him pick out some nice Clothes and My size. LOVE IT HERE.
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April 2023 by Leona Keesling
I went here with someone who was exchanging something. They gave absolutely no hassle and allowed us to browse for quite a while before we decided on the exchange. I really liked the staff and their friendly helpful attitude.
