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November 2023 by Bec
I brought a car here on a Saturday morning for a pre-purchase inspection. It was easy to get an appointment, and Eddie seemed very knowledgeable and straight-forward. He took time to educate me on various aspects of his process and the car, and he even shared about his own experience with the dealership I was looking to buy the car from. This place operates in a very straight-forward way, and I left feeling that I could trust the work that was done. With confidence in Eddie’s inspection, I ended up purchasing the car, and I will definitely be coming back here for my future car needs!
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November 2023 by Ellie Rasmussen
Huge fan, helped me with a pre-purchase inspection. Not only looked at mechanic work but did a once-over to see if car had body damage as well. I really like these guys!! Good price too.
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October 2023 by Aaron Stennett
I started coming here a few years ago, and it's the best shop I've found so far in the area. Eddy has always done an excellent job on my cars, and his prices are very fair.
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August 2023 by Ish. E
Super nice people here, went above and beyond to exceed and repair my car issues. Also saved 120$ on a car alignment I was told by another place in provo that I "needed" The car doctors told me my car was perfectly aligned and diagnosed the actual problems. I apperciate their honesty and efficiency. Will be recommending this place to friends and family.
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August 2023 by Amber Felicia
I felt like I got my money's worth. The mechanics paid close attention to the details of the car, explaining everything to me as they went. Very sincere, hardworking, and honest people here.
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August 2023 by Alex Veilleux
Eddy was really great walking me through a pre sales inspection of a vehicle I wanted to buy. If I hadn’t brought it here I don’t know if there would’ve been as close of an attention to detail! Thank you car doctors!
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August 2023 by Alexandre Veilleux
Eddy was really great walking me through a pre sales inspection of a vehicle I wanted to buy. If I hadn’t brought it here I don’t know if there would’ve been as close of an attention to detail! Thank you car doctors!
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July 2023 by Sierra Nelson
The only place I'm bringing my cars from now on! It's so hard to find a trustworthy mechanic, and Eddie is as trustworthy as they come. He is so incredibly friendly and really does right by you. He also got my car in the very next day, when everywhere else locally was at least 2 weeks out. Huge thank you!
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July 2023 by Michelle Bernal
I get really stressed whenever I come across car issues because my car knowledge is extremely limited. Because of this, I have been taken advantage of before, so I am very picky when it comes to mechanics. I've been looking for a mechanic that is as knowledgable and honest as the owner of this car shop since I moved to Utah in 2014. I thought it would be easier, but it has taken me almost 9 years to find a solid mechanic that I feel comfortable with.I was recommended to the Car Doctor of Orem last year by a close friend and I am so grateful. I highly recommend them because: Their prices are reasonable/affordable, they get their work done efficiently(saves you and them time. Win-win.), and they know what they're doing (you can tell by the way he explains things to you and by the kinds of questions he asks you).Services: General repairs & maintenance
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July 2023 by winston whetstone
Eddie is very honest. By the sound he already knew the problem my car had and called me and didn't charge me the diagnosis fee. Would recommend anyone to this business!
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June 2023 by Seth Peterson
I loved how much Eddie kept me involved in the process as we diagnosed and fixed a hard-to-find issue in the steering of my sedan. Eddie was the most personable, fair, and honest mechanic and owner I have ever interacted with. 10/10, would recommend for all work.Service: Steering & suspension repair
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June 2023 by Kelly Ryskamp
Eddie and his wife, Maria, are amazing! Very honest and very fair pricing. I will never bring my cars anywhere else. I promise you, these guys are fantastic!
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June 2023 by Angela Nelson
Thank you Dr. Eddie,You totally found the problem, with Kevin.You kept my son and I, in the loop, at all times. Kevin, and I will be back, #1 Mechanic, and your employees are great!!!Thanks again.Angela NelsonService: Electrical repair
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May 2023 by Esita Kinikini
I usually never post reviews and when I do they’re always super positive, so this will be an exception. I just couldn’t keep from saying anything in good conscience, especially since I personally rely heavily on accurate google reviews.I’ve also attached the receipt we got from them which we didn’t analyze initially but after losing $600 took a closer look and can see that it clearly shows the total INCLUDING TAX is $628.79 while we were actually charged $641.27 by Eddie himself. We really expected more.The issue is not $12.57, but the dishonesty from start to finish and lack of willingness to help resolve the issue after taking over $600 to do a service that didn’t resolve the issue we brought the van in for at all. Stay as far away from these guys as possible.My 2010 dodge caravan started randomly overheating. It’s never been an issue before and immediately pulled over and looked for the nearest open mechanic. It was a Saturday so options were limited but I was hopeful as Orem car doctors had good reviews and were able to diagnose the problem at the start, saying they could see the issue was a cracked radiator. Initially they were super helpful since we made it about an hour and a half before they were supposed to close and they offered to stay a little later to get it done that day. They quoted us for $560 and about a couple hours later it was done, though we ended up paying $640. We were still grateful and happy to pay it for their help. The van drove fine the rest of the night but the very next morning had the EXACT same issues. When we called them Monday morning (May 8th), we learned they would be closed from the 8th-15th, which they NEVER mentioned before.At this point, we’ll be waiting for them to open again with hopes they’re willing to resolve the issue. I’d be happy to update this review then but we are really disappointed with our first experience here and would recommend taking your vehicle ANYWHERE else before considering The Car Doctor of Orem.UPDATE: We received a callback from Eddie after seeing our review when he let us know we could either bring the van back to the shop or call a phone number that “insures [their] work”. We opted to take the van back to the shop when he told us not to and instead gave us the phone number. When we called the phone number it directed us to “Factory motor parts nationwide warranty center” which essentially only has to do with insuring the parts he replaced in our van that didn’t fix the issue we had at all and were no help in getting my van fixed. If you want a trusted and honest mechanic, a reasonable price or even just get an issue with your car fixed, stay far far away from here.
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May 2023 by Mike Newbry
Eddie is great! He took extra time to thoroughly research my issue and gave me a very honest assessment. I trust this shop and will definitely use them in the future.
