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November 2023 by Jesse D.
I was having troubles washing my car and a mustached man named Dom helped me with my car and a couple of guys named Cooper and Banyan cleaned my car so good
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October 2023 by Google user
Paid for their top detail service. Here is what you get for spending that kind of money. They missed vacuuming 50 percent of my car. Went back showed them their job. They re-did it in 5 min. They said it was better. Talked to the manager he agreed they missed spots. I said if that’s how they vacuum they should re-do the whole service. They said they would. Got back in the car to drive home after giving them a 3rd chance. Everything looked the same. And the seats weren’t wet. Which means they didn’t re-do the job like they said they would. And several of these photos were taken after the third attempt. My own kids could’ve done better for 20 bucks. I came here before Covid. And was blown away by the service. It was a 5 star job. Now years latter. New company new management. Not worth the money. I should’ve done it myself rather than throw that money in the trash.
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October 2023 by Leticia P.
the car wash is convenient it is easy fast, but i cancelled my subscription on May and it is October and I am still being charged on my card they had promised me a refund and did not get it custom service I would say I have to give them a 2 rating car wash a 5
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September 2023 by Gentry Conklin
they broke the window on my truck shell may 19th its now September 21st....Ive called multiple times trying to get answers on what's talking so long to get the claim finished so that I can get it fixed every time they say someone will call me back and let me know what the next step is but I never get called back its getting ridiculous
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September 2023 by Reed
Do not use their service!!! They will continue charging you even after you've canceled! I did their promotional offer of $10 a month. When it was up and they wanted to charge $40 a month, I wasn't okay with that. I asked them to cancel the service and refund the money. They haven't done either and now just charged another month of service when I haven't even used it for the last expecting them to have canceled it. ***Update*** Going on 3 months now of charges after I asked them to cancel my service. Now my credit card is having to go after them to refund my money. What a hassle! I call the number in response to my review to get it resolved and a recorded response says their phones are undergoing maintenance and they can't be reached. I chat with people on their website and they say they don't have the authority to refund my money and that it is under review and will have to come from their accounting office. Their manager on site said they also have to submit to higher ups to get it resolved. In all cases, people that you can reach out to just pass the buck and can't resolve the problem. The people they pass it onto don't reach out to me to fix the problem. You go to another store and they say you have to go back to the original store for account issues. What a mess!
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September 2023 by Michael Wilkes
I spent over $160 dollars to get my wife’s car detailed for her birthday. I noticed the side panels and door frames hadn’t been wiped, and was told they didn’t offer that as part of the service. After I got home, I spent the next hour wiping dust off various surfaces and going over the windows (inside and outside) due to there being streaks. The driver’s side window didn’t even look like it had been cleaned at all. I also had to go over various spots where they hadn’t vacuumed, mostly in cracks and crevices, but also in the back where they had shampooed over surfaces that still had dog hair.Service: Auto detailing
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September 2023 by Andrew Adams
Definitely not the best drive thru car wash place in Orem. They got tire shine on my rims more than my tires and when I tried to reach out to them about it, I was told to just get the other package without tire shine. In the picture you can see the tiny 5-inch or so spot in the middle that isn’t all greasy.
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July 2023 by Tucker Debevec
Don’t come here! You’ll be waiting a long time. Where are all the staff? Waited 15 minutes for someone attend us. No one came. So we left. They weren’t even busy, but cars were backed up behind us trying to get in. Definitely going to a different car wash. Seems they need more staff to accommodate customers.
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July 2023 by pedro rojas
The stuff members do s great job I am happy about that no problems there but my only issue is: I like to assume management tell this kids to not shine our tires unless we ask or confirm wether we want or not?! I buy a package of services which the tire shine is included next time I get that question asked: do I want my tires shine I will not tip them it seems that you guys are trying to cheat short on your contact, is that make sense?thanks
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July 2023 by Jake Billings
I bought this car wash subscription with intent to wash my car a couple times a week and in the last month, I’ve gone 8 times and out of the 8 times, it’s been closed down 6 times due to whatever technical problems they always have. It’s gotten to the point where I’ve just stopped going assuming that it will be closed and it’s out of the way for me. Also, all of the amenities they claimed they have like towels and sprays have been out 100% of them time I’ve been there. Bad business if you ask me.Services: Auto detailing
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July 2023 by S R
This was just a horrible experience all around. We use to come here and the employees worked hard and were so friendly. Ever since this car wash has changed hands I can see why it isn’t really busy any more and why people complain so much about it. There use to be a line clear out of the parking lot. We showed up to purchase a wash and interior detail and shampoo. The girl who was at the metal kiosk walked away without looking at us or saying a word. We sat looking around and almost left when a kid came up to the window and asked what we wanted. We paid over $100 to have everything done properly. We went through the wash and waited, again, confused about where to go because there wasn’t any employees around. Finally one came out and directed us where to go so we pulled up and hopped out so that the 5 guys standing and joking and goofing off could continue to stand there and goof off and joke around and not do their job. While we were waiting inside we decided to look for a manager and there wasn’t one to be found anywhere. The employees inside were all arguing about who would be the cashier and then the two guys inside made the girl who randomly walked inside be the cashier. It was so bizarre and was like being in the twighlight zone. I left feeling disgusted and disappointed. My vehicle is still so gross. If anyone knows of a car wash around here that actually cleans your vehicle please leave a comment and let me know! I cannot believe we wasted so much money. Especially in this economy. Just absolutely abhorrent. There are so many more pictures I could post but you get it. Unacceptable. Gross. 10/10 recommend avoiding this place! I’d love my money back please. Those employees need babysat and watched closely so things are actually wiped down and cleaned right. Whoever took over clearly never spends time there to build the business back up. Shame.
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July 2023 by Matthew Walker
I had a great experience! Everything went super smoothly and Tanika, Becky, and Wes were able to help me choose which services were best for my car, which I super appreciated. Would go again!Services: Auto detailing
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May 2023 by Sarah Slaughter
Staff was super helpful and respectful. When the attendant didn’t know how to redeem my promotion he quickly got someone that did. I love the covered vacuum stations and the cloths and spray. Best value in the area - believe me - I price checked against quick-quack and wiggy-wash. All the same offerings with a lower annual price!
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May 2023 by Matt S
I really do like this car wash. My car is usually very clean. The vacuums are convenient. I would give it a 5 star if they didn't close so early. Quick Quack stays open until 9p. I just don't really like their wash. I may have to look into other options. I need somewhere that stays open until at least 9p. It would be a shame to have to switch.
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May 2023 by Ashley Kaaihue
This is a boujee carwash on the cheap! I was surprised by the size and amount of workers there, I waited for nothing. Everyone was so friendly and everything was so clean; this was so different from the other car washes I have been to. Attentive and kind workers are so patient with directions and the personal touch was spot on.Ben was the friendliest person I've ever met.My car looks shiny a& new! 10/10 will definitely come back. ⭐️Services: Clay bar treatment