-
April 2024 by Joe Jackson
Awesome!
-
April 2024 by Austin Luckey
Very helpful when the call center over charged me on my lease. Got my rent dropped to what it was supposed to be and got me in and out quickly and efficiently. Then 3 months later, after my unit was full, they doubled my rent. Felt tricked into renting, highly inconvenient to move everything to another storage unit. Should have just left the first time they tried to over charge. Wouldn't recommend
-
April 2024 by Terry Taylor
By far one of the worst companies I've ever done business with. They bought out a great company and from day one have been nothing but terrible with customer service. Our storage spot doubled in cost in less than a year. I tried to talk to them about their pricing and even stopped by their office. I was told they could do something but needed to "Run it past the manager" then I'd get a call back ASAP. NOTHING just crickets. I had sent several people to this Orem Utah location in the past when it was owned by a decent company STORE-EM but since Prime tood it over it's got to be one of the worst experiences with a company in my life and I'm not hard to get along with. I believe in integrity but this operation was anything but. I would strongly advise never getting involved with this company at any level.
-
April 2024 by indigo schumann-curtis
Sarah was super helpful! Great storage facility
-
April 2024 by Brianna Richards
Prime is a great place for your storage needs! The management is friendly and helpful. Very conveniently located near the freeway exit.
-
April 2024 by Adeline Tonioli
We had a great experience here! They were super straightforward with fees and rental charges which was super helpful. We’re super excited to store our stuff here!
-
April 2024 by sofia Cazares
everything was perfect..
-
April 2024 by Taleen Perkins
Best storage experiance in all of Orem. They are clean and convenient and the staff are super friendly and kind. I give them 20 stars. I am very pleased with them after I had seriously bad experiences with all the other local storage centers. I will only stay with Prime from thos point on.
-
April 2024 by Shantel Jones
Awesome customer service! I was able to compare sizes and first month was free! And was also given a free lock which was very nice.
-
April 2024 by Sofia del Pilar
This place is nice and it has good security. However, they promised me that there wouldn’t up the prices after the first month. This is my second month and they already reviewed my premium and upped my monthly fee for my second month. This is really upsetting since we moved specifically because they had a deal on their monthly premium. Beware.
-
April 2024 by Aerin Simmons
So quick and easy to get started! I began the process leaving work on line and had my unit ready to go with a lock and some lovely help from Sarah in 15 minutes!!
-
April 2024 by Mattie Powell
The best people to work with! Always helpful and ready to answer questions. If you ever need anything they are happy to help however they can. Super clean as well.
-
April 2024 by Damion Waechtler
They are awesome! Great prices and great people. Always willing to help and work with you. Feels like working with a friend compared to a big business!
-
March 2024 by Serena Huhem
Sarah is so happy and helpful. She makes moving more enjoyable. I’m choosing Prime Storage because of the great prices and because of Sarah and her amazing attitude and work ethic!
-
March 2024 by skyler lighthill
Convenient and staff very helpful