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December 2023 by D M
Colin/Christian (not sure which name) - not nice. Did not act willing to help. Did not apologize for not being able to help find the product. Did not say thank you for coming in as I left. Basically - no manners in chat service. He only wanted to do what was in his mind.
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December 2023 by Brynne Adamson
Just your typical staples. Lots of electronics and a soap aisle, believe it or not
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November 2023 by Alexis Higginson
The only reason why I came here is because I had to return something from Amazon. When they asked me what they could do for me, the lady said abruptly and rudely that their system was down and they couldn't do amazon returns. I was immediately dismissed with my issue. I think they partnered with Amazon to bring in potential customers but I will not be one of them because of how dismissive they were to helping me. I'm not upset that their system was down that's understandable, but the customer service was sub par.
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October 2023 by peter compton
(I’ve only dealt with the print side of things)Pro: the people who work here are usually pretty niceCons: they are consistently inconsistent. You can ask them to print something and they’ll say “we will have that here by the end of the day, we will call you” and the next day you call and ask about it and they’ve completely lost the file or have no idea you’ve ordered something.The print quality is almost always underwhelming, with streaks going across. I’ve worked with them a lot and I’ve never once left feeling anything other than disappointment.
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October 2023 by Hiram Garcia
So I had to do some impressions yet they had a bunch of 10 copies yet to save money I only asked for 4 copies, which are $1 per impression, in other words $4, yet the worker said that since "he" did an "express fee" for me it went to $8, for 4 pieces of paper when he was literaly sitting in his chair, sorry how does that make sense?Not worth the time nor my money sorry
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September 2023 by zachary clarke
I’m not very crafty so it was great working with John in the print shop. He helped me pick the right paper and gave suggestions on cut outs as well as helping laminate my project after it was printed.
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July 2023 by Sidney A.
I am completely computer illiterate except to plug it in, and reboot if something is not working. Staples in Orem has treated me politely in spite of my ineptness and always made me feel like there are no dumb questions. I have purchased two computers there and have received on the spot trouble shooting and help from their great tech team. Thank you Staples for making my computer use possible. Sidney
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July 2023 by Jordan Price
Bought a chair, gas lift was faulty out of the box
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April 2023 by J Goodgood
As soon as I walked in to the store I was profiled and asked right away what I was looking for. Ironic how as a native one is distrusted. The big tall guy that was there wouldn’t let me ship in peace as his eyes were on me all the time and when I grabbed the item I was looking for my planner in home office he asked me to follow him to the register. Made me feel tense all the time as if I were to buy state secrets. Not coming here again.
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April 2023 by Emily Mills
John was SO helpful and way kind. He worked so hard to figure out and make right a problem we had with timing. 10/10 recommend.
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February 2023 by Windi Hicken
Austin & John were both super helpful!
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February 2023 by Amber Waterhouse Robison
My husband went to Staples in Orem and he showed an employee (a young gentleman) the picture I sent of the chair I wanted. The young man took him right to the chair, offered to load it up on a cart and then took him straight away to check out. My husband is not a shopper, nor is he patient. So for this young man to provide him above and beyond service like this was amazing. He made my husband's experience a very pleasant one so much so that he wanted me to leave a review. My husband spent 5 minutes getting my chair to him that 5 minutes is precious and I just want to thank this young man for his quick and helpfulness nature. I'll call the store manager tomorrow so thar he gets recognition in store as well.
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January 2023 by Bennett Graff
Bryce in the printing services is the best. I had to get a 24x36 poster done same day so I could have it ready for a final presentation early the next morning, he worked with me through some technical difficulties with the file and overall was huge help going above and beyond. I would highly recommend them for poster printing.
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January 2023 by Alfred S. Liddle
Staples in Orem, Utah, is my go-to source for all things office. Today, Austin went above and beyond to help us get an office chair for my wife. He took the base off so we could get it in our car (and gave me the four bolts to get it back on at home).
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October 2022 by Megan Olsen
Carolina is incredible!! She went above and beyond to make sure our invites looks phenomenal! She also found us the best deal and showed us all the coupons we could use!
