Security Service Federal Credit Union provides financial solutions for its members. The staff at the Orem branch are consistently described as incredible, helpful, polite, and super friendly. Employees greet members warmly, provide thorough explanations, and display great professionalism. They make members feel personally known and cared for, creating an excellent experience that makes banking easy. The credit union offers practical services including checking accounts with identity protection, money-saving mortgage loans, and cash-back credit cards. Members express deep appreciation for the supportive and kind service, with some noting they would give the branch ten stars. The overall sentiment is one of outstanding, personal service from a very willing and wonderful team.
The mobile app keeps going down frequently. I would give 5 stars if it didn't everything else is great. I'm seriously considering closing my accounts unless they can fix the problems with the mobile app.
October 2025
The staff work very hard every day and are very kind and caring to their customers. I appreciate it a lot.
October 2025
They are fast, kind and informative. The whole staff are so amazing and all work hard every day
