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August 2023 by Barry Hallsted
We were having problems with our old tankless water heater. Parts were under warranty, but the service company charged so much last time it was repaired I decided it would be best to buy a new one.I teach Construction Management at UVU. We done site visits at Peterson Plumbing Supply in the past. In the process, I got to know Ben Johnson as a person who is very knowledgable and that I knew would give me good advice.Ben said it would be best if he could come out and look at my space and gas line constraints and recommend the best tankless heater for my needs. He came out the next morning! I had installed the previous unit myself, but we have renters in the basement and I am too slow. He recommended Scott Burnett, owner of Burnett Plumbing. Scott came the next day and did the cleanest job ever!So to make this whole transaction extra sweet, when Ben was looking at the space, I told him my wife hasn't been super thrilled about me removing our water softner to free up space. I told him I really didn't like the environmental impacts of all of that salt ending up in Utah Lake either. He said that is really outdated technology anyhow and he told me about a "water conditioner" that not only softens without salt, they make one that has a carbon filter that does our entire home. Scott gave me a great price to install the water conditioner while they were there doing the tankless heater.My wife and I are so pleased with the entire experience. It is people like Ben who make Peterson Plumbing Supply such a great company. Highly recommended!
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May 2022 by edwin chand
Avoid this place if you have multiple drops . You may miss your other drops .
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May 2022 by Eddies Freight services (Edwin chand)
Avoid this place if you have multiple drops . You may miss your other drops .
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April 2022 by Jandrew
It was my first time at Peterson Plumbing Supply in Orem. I can't say enough about the friendly and prompt service I received from Tim and Daylon. They knew their stuff and ensured I got the correct parts at an excellent price. Thank you for making it all simple and making me feel welcome.
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December 2021 by Fredrick Moore II
Absolutely an amazing place the amenities they have for your bathroom is incredible I would strongly recommend this place for their customer service the quality of work and most of all the elegant accessories you can put in your house!
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November 2021 by Andrew Lawton
It was my first time at Peterson Plumbing Supply in Orem. I can't say enough about the friendly and prompt service I received from Tim and Daylon. They knew their stuff and ensured I got the correct parts at an excellent price. Thank you for making it all simple and making me feel welcome.
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October 2021 by Drew Lawton
It was my first time at Peterson Plumbing Supply in Orem. I can't say enough about the friendly and prompt service I received from Tim and Daylon. They knew their stuff and ensured I got the correct parts at an excellent price. Thank you for making it all simple and making me feel welcome.
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August 2021 by Ian Ellis
Peterson Plumbing was very helpful when trying to find a part for my water heater. They were much better priced than Mountainland.
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May 2021 by Jared Beal
They are always helpful to costumers
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March 2021 by Jacob Fechter
Went in to buy 2 toilets. great customer service and good prices.
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December 2020 by Tony Garrison
Almost had everything
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October 2020 by Jam Downz
I like them, they have good staff
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September 2020 by Mariah Stark
Customer service was sub-par at best. My plumber sent me here to get a part and they could have cared less to help me. Didn't have my part, so they ordered it from their salt lake office. They were supposed to call me when it arrived, they never did. I had to remember to call back days later. Hard to find the entrance and not a single person was wearing a mask when I entered...it's science people and we're in a pandemic.
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May 2020 by Zeppo S.
A white Chevy pickup truck from Peterson Plumbing Supply blew through a red light in American Fork this morning on May 20, 2020. Just driving along at about 45 miles an hour on State St, and the guy went through the light like it wasn't even there. Good thing the other driver at the intersection was paying attention, because the Peterson Plumbing Supply driver was definitely not paying attention. It's terrifying how many guys in these big company trucks drive recklessly and put the rest of us on the road at risk. It's about the worst advertising imaginable.
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January 2020 by Camille L.
BEYOND impressed. I stopped by to get a few things for our new bathroom and had my two toddlers in tow. Both my girls wanted candy from the coin machine but I don't carry change in my wallet and one of the workers took out two quarters for them and then got me a drink! Can you believe the level that level of customer care? He easily could have gotten me what I had come for and sent me on the road and I wouldn't have thought twice about it, but going above and beyond my expectations like that has earned my business from here on out.
