Petersen Medical in Orem, UT offers a wide range of medical equipment, from wheelchairs to oxygen equipment. Customers generally have a positive experience with the company, praising the helpfulness and efficiency of the staff, particularly Mckinzy, Sarah, and Rylie. However, some customers have reported issues with the order processing and communication. One customer faced delays in getting a CPAP machine, with the company claiming they did not receive the necessary paperwork from the doctor's office, despite the doctor's office saying they had sent it. The customer had to act as a middleman to coordinate the order. Despite these challenges, most customers are satisfied with Petersen Medical's service and appreciate the company's efforts to work with them, even during gaps in insurance coverage. Overall, Petersen Medical seems to be a reliable supplier of medical equipment, though customers may need to be proactive in ensuring their orders are processed in a timely manner.
It was so easy to order more supplies for my CPAP, and Sarah (I think that was her name) was so helpful to me with my balance and helping me figure that out.
December 2023
I’m so grateful to have a medical supplier like Peterson Medical. Sweet Sara in billing was able to arrange for my wife and I to keep our machines while we had a gap in our insurance. The Peterson Medical team has been phenomenal every step of the way. Thanks so much Peterson Medical!!!
November 2023
Very helpful and supportive with breathing machine accessories always in stock. Thanks again ??
