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September 2023 by Kevin Maynard
It’s awesome like Cheers because everyone knows your name and remember what your needs are. No big box pharmacy can touch that fact. Because they are not a national chain your prescription is always super fast! A lesser known fact is that Emily is the hottest thing in the entire drug industry and reason enough to go there! I promise that you won’t find a finer local pharmacy!!
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June 2023 by Tracey B.
I experienced a very negative situation at this pharmacy today. My physician who I owe tremendously for fixing my life with his patience and diligence in helping me to become an active member of society again. After a complete knee surgery that left me crippled and impaired for the rest of my life, I live daily experiencing extreme pain on a continual basis. I called to verify if they had a medication I needed as I would be running out in 1 day. Keep in mind I had contacted 13 to 14 pharmacies in search of this medication as there is a shortage of it. Orem Family Pharmacy did have it in stock and relieved I called my provider to call the script in for me. Upon getting there to pick up my script I was informed that they would not give me this medication due to the provider who had ordered it for me. I was given no explanation except that they would not make an exception and was sent on my way. I found this treatment to be very demeaning to both me and my Dr. I have never been told by any other pharmacy of a problem filling scripts from this Dr. and frankly was a bit taken aback. If this provider was really doing something wrong wouldn't other pharmacies be aware of it and also refuse to do business with this Physician? I personally believe this Dr. is amazing. He has given me the opportunity to have a life again and not just lay in a bed all day wasting away. I will boycott Orem Family Pharmacy and never fill anything there again. I truly think they should do their due diligence when it comes to banning a provider from helping his patient. Sincerely, Tracey Brandt
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March 2023 by Steve A.
They are great to work with and their pricing is the best around. The staff is super cool!
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March 2023 by Leia Rasmussen
Hands down best customer service. The gift shop has wonderful selections to browse while you wait. Much better than the commercial chain pharmacy's.
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March 2023 by Teegs Foodie Stein
This is by far my favorite pharmacy to go to and I've been through a lot of different pharmacies but these guys always have everything that you need to get filled in stock there are always super fast to get a taken care of and they're very friendly have great service and great times turnaround times might go to pharmacy for sure
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March 2023 by Teegs Foodie Stein (Foodiefrankinstein)
This is by far my favorite pharmacy to go to and I've been through a lot of different pharmacies but these guys always have everything that you need to get filled in stock there are always super fast to get a taken care of and they're very friendly have great service and great times turnaround times might go to pharmacy for sure
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March 2023 by Anna-Lisa Halling
This is our go-to pharmacy. Friendly staff and quick service make this a great place.
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October 2022 by Liz Johnson
Are we in there for the first time about a week ago and they were so congenial and helpful and just the nicest people you'd ever want to meet. +LGBTQ friendly
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September 2022 by Heather Tolley
If I could give six stars, I would. Orem Family Pharmacy has been serving my family for over a decade, since we moved to the area. When we first began using them, they quickly came to remember who we were and our names. They are always kind, patient, accommodating, and knowledgeable - even for some of our more complicated prescription needs. I've literally never had a bad experience here.
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July 2022 by Spencer Knowlton
The staff is amazing. They genuinely care about people that come into the pharmacy. I especially want to thank Paul & DJ for both being great to work with and finding the best priced generics that work for me!
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June 2022 by Kim Robinson
From my wife: My foot is just sprained and I went to Orem Family Pharmacy to look at ankle braces and the pharmacy tech named Paul took the time to not only show me what they had but to measure my foot and help me try on the brace to find the right one for me. He really went above and beyond and I’m so grateful for him!Great people and service at Orem Family Pharmacy
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December 2021 by Jennifer Pardone
I have been going to Orem Family Pharmacy for at least 8 years. They have been very helpful to me through many different situations. The technicians are friendly and knowledgeable and have gone beyond what most workers would. They have been advocates for me with insurance companies and doctor offices. I'm happy to recommend them to anyone I know.
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October 2021 by Troy
Super friendly, superior service, and very knowledgeable. Way easier to work with than the larger corporations who often seem to lose you in the numbers. These guys make me feel like a priority. Highly recommend!
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August 2021 by M M
Friendly, helpful, and knowledgeable. Most of the staff work toward 'truly' helping you. In using this company for the last 9 or ten years (since they opened for business), we have only experienced one frustratingly lacking customer service experience. This was recent.
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June 2021 by Jack Baldwin
Called about getting a covid shot. They said come in anytime. Came in around 4 and they said it was too late.
