-
March 2024 by Cam N530
Wonderful selection of our favorite brand name shoes. Fun, helpful staff. Great location near the food court.
-
March 2024 by Amberlie & Travis Darling
The store manager was so easy to deal with. I accidentally got the wrong sized shoe and I got home and was a little frustrated however the way that they handled it was amazing and he was kind and thoughtful and even gave me some advice on how to take care of the new leather shoes I just got! Thanks ?
-
December 2023 by Jackie C
They got my online order ready so quickly! I was so appreciative I needed those shoes for my daughter’s dance!
-
February 2023 by Madison McGee
Katie was the one that helped us! She was super helpful in helping my indecisive boyfriend decide on a pair of doc martens that he has been looking at for quite a while. She was knowledgeable and friendly helping him try on multiple pairs of shoes! Best customer service experience we have had! 10 stars to her if i could!
-
January 2022 by Berkley Clements
They were wonderful, very helpful. The one thing that I think they should improve on is knowing the qualities of their shoes, the man told me that my boots would be waterproof and after just googling them online I found out that was not the case. for those of you wondering (doc martens aren’t all waterproof”
-
November 2021 by Luke Freeman
Decent show store in the Mall, by the food court. Very helpful and nice staff, good selection of shoes and additional materials.
-
October 2021 by robbie hancock
TJ and big John were super nice and helpful couldn’t have had more fun at a store 10/10 will shop again
-
September 2021 by Kimmy z
John Ryheem was wonderful in helping me and processing my return . Very friendly and great manager
-
September 2021 by Avery Haskell
i went in and the manager i believe was so rude and wouldn't answer my questions i genuinely felt so uncomfortable being in the store and just asked some basic questions about the shoes i was looking at.
-
August 2021 by S Barker
Great store and selection. Big John was the best. He was so helpful and very kind.
-
July 2021 by Robert Evans
I ordered a pair of shoes for my wife online for our anniversary - they came and were way too big so she went in the store to exchange them for smaller pair. They didn’t have them in the store so they checked their shipment that was coming in on Thursday and they had one in her size on the truck! They said they would put them on hold and she could come exchange them then. She never received a call so I went in on Friday to see what was going on. When I went to the store they claimed they were really “behind” on shipments and I was unable to receive them. Horrible customer service. If you want a pair of shoes, go somewhere else and don’t waste your time and money.
-
March 2021 by Annabelle D.
I was purchasing a shoe that I was a bit unsure about, and asked about the return policy. The employee told me I had one year to return the shoe, as long as it was in good condition and I didn't wear it outside. I tried on the shoe at home and decided I wanted to return it. When I tried to return it the manager was very harsh and rude to me and implied many times that I was lying--he claimed there was obvious evidence I had worn the shoe outside when I did not. He insulted the cleanliness of my home with snarky remarks and my character--basically calling me a liar. In the end I was not able to return the shoe I was told I was able to return as long as I followed the guidelines, which I did. Terrible costumer service and treatment by the manager of the store.
-
February 2021 by Tegan Price
Kenna was awesome!! She deserve a FATTT RAISEEE.
-
January 2021 by Patricia Wayne
Awesome friendly staff, very helpful. Clean and organized. My son purchased a nice pair a dress casual shoes.
-
October 2020 by Taylor Kettell
I actually had a great experience at this store, the guy was super helpful, HOWEVER.... when I got home to try on my shoes, I had two different sizes in my box. This should have been checked before leaving the store, as I live two hours away and can’t go back easily. Disappointed in the outcome of leaving the store and being sold two different size shoes.