-
October 2024 by Hello
My husband and I went into Ferguson to pick up an a/c motor replacement. Josh and 2 others (sorry I forgot the names) helped us out. They did everything to help us make the right decision on what we were buying / needed and who we could contact for a little more troubleshooting. They suggested Pro Elements, and we texted Vern. All of the help we received from Pro Elements, and Ferguson got us up and running. We are so thankful for the guys over at Ferguson. They listened, were knowledgeable, and what they couldn’t answer, they found us the answers. Recommend these two companies. Truly blessed to have found them. Thanks so much guys!
-
July 2024 by Jonathan Clark
Zero stars. I had a virtual appointment arranged and there was no one who hopped on the appointment. I called and got someone in a different location, and they could not find anyone to speak with. If you don't keep your appointments and don't answer the phone, why should I spend my money with you?!
-
November 2023 by Chris Sullivan
Always a hassle coming here. There’s one guy (I think he’s newer) that is very argumentative. I waited 3 days to post this review because I’ve been stewing on it.So I called in a part. Go to the store, guy says he initially can’t find the order. Magically finds the order. Then he says they don’t have the part. I’m a contractor that relies on what the counter people tell me to tell my clients so to hear this is not cool. Then to have him argue with me really pisses me off. Then he goes and PRODUCES THE PART!!! I will go here as little as often in the future or not unless I absolutely have to. I’d rather drive 20 minutes north to Lehi for better service than waste my time with these guys.
-
November 2022 by Chad Russell
After calling around to several places (and learning that most HVAC supply stores only sell to licensed contractors), I was happy to find Ferguson. I needed a new ignitor for my furnace. The employee was BEYOND helpful. Turns out ignitors come in all shapes and sizes. He worked with me to open several boxes until we found the exact part that I needed. He provided excellent customer service and I was able to walk away with exactly what I needed at a great price. THANK YOU Ferguson Plumbing Supply!
-
July 2022 by Siara Mower
Mel was great very helpful!
-
December 2021 by RIFAAT ALKARAWI
Fast unloading, easy to find and nice workers, thank you
-
November 2021 by Vine D.
Ferguson quoted $1,000 + parts to fix It was fixed for $70 from an honest plumber.
-
June 2021 by Wes Moon
Worst place I have ever been no service no people to help you at counter waited over an hour and a half before I finally got help I would t recommend this place to anybody horrible service
-
April 2021 by Brandon Thompson
I purchased a hot surface ignitor yesterday and then accidentally shattered it when trying to install it. I had no idea how incredibly fragile that component is. I went back in today to purchase a second one, but upon hearing my predicament the gracious employee allowed me to have the second one pro bono!! I was shocked at the generosity. I'll definitely be coming here for any of my future supply needs, as well as referring friends and family.
-
July 2020 by BRANDEN JOHANSEN
Great place for supplies for all mechanical needs!
-
July 2020 by NateandStacy Mann
Great friendly staff.
-
August 2019 by Bill Payton
My experience at the Orem location was that the people at this location are knowledgeable and willing to help. They patiently helped me figure out my capacitor needs. The price was great. I wish everyplace were this helpful. Great job Ferguson employees!
-
April 2019 by Brad Pickett
Staff is very knowledgable and friendly.
-
January 2019 by Joseph wheeler
Employee too busy talking to other people about how he got fired from his last job for poor performance to assist a customer who needs counter help.
-
January 2018 by fume
Great service, knowledge and price. I bought a Watts PRV, cheaper than Home Depot and more helpful than wandering around Lowe's.
