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November 2023 by Becky M.
We have used Doug's Auto several times over the years on our older vehicles and they are always professional, fair, honest and kind. They are great people. Today, I was expecting to hear that our minivan needed costly repairs. They are sometimes busy. I had to wait two weeks to get my van in. I took it to another repair shop to get their opinion (silly me). They told me that it needed major repairs and would cost over $4k. Doug and his crew fixed my van for around $300. He said that if my check engine light comes on again I can bring it back for a second look for free. These mechanics are the best. I'll miss them when we move out of state in a few weeks.
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November 2023 by Karen McWiggins
Absolutely great work at the mist reasonable price. They are honest and helpful!
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November 2023 by Karyann Parkinson
Called from Virginia to get a second opinion and Doug was extraordinarily helpful. When we lived in Utah and got work done there, he would show me under the car and what he was seeing. Straight forward, awesome place. I’d recommend this shop to anyone.
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October 2023 by Taryn L.
Doug and his sons are honest, fair, and extremely great guys! They were so helpful with me understanding what was wrong with my car and how it was being fixed. I looked around at other auto shops prior to coming to Doug's, and he offered the most affordable and fair price in comparison to the other shops. They were all very patient with me and did their very best work. I will always come to Doug's for my auto needs!!
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October 2023 by Julia Ek
Amazing experience! Doug and his sons are so kind and helpful! 10/10Service: General repairs & maintenance
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September 2023 by Conner Mantz
Doug went above and beyond. I spent way too much at another auto shop to just get a diagnosis and quote, but Doug did the same diagnosis for free, charged $300 less for a catalytic converter, and when that didn’t end up fixing the car, he put another part in for free that fixed it.Services: Auto engine diagnostic
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September 2023 by Elaina Pierce
Doug’s auto has always had me straight. He’s a good man who cares about you as the customer and making sure you are taken care of. I’ve never trusted a mechanic before, but I trust Doug. For a repair he couldn’t do he referred me over to riverside who tried to pull a fast one on me. DON’T GO TO RIVERSIDE COLLISION.
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July 2023 by Rebecca Rowley
They are fast, straightforward, stayed to quoted price, didn’t feel hassled or any sort of pressure. It was a simple process. I was referred to these guys by a friend based off his trust in them and I can say I now feel the same!
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June 2023 by Marissa Stapley
Definitely the best mechanic in the Provo/orem area. We’ve been going to them for several years now. Very trustworthy and affordable. I always felt like they cared more than just about making money. I would recommend them to anyone!
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May 2023 by Mike Pratt
I recently had a used car inspected at Doug's, but unfortunately, the assessment was not thorough enough. While Doug quickly identified issues with the front brakes, he missed problems with the rear brakes and axle leaks. This oversight cost me in the price negotiation and subsequent repairs. While I appreciate the convenience of the same-day service (others were days out), I cannot recommend Doug's for used car inspections due to the lack of thoroughness. Overall, I would give Doug's 5-stars for convenience and customer service, but only 1-star for missing major issues with the rest of the car.Service: Vehicle Inspection
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May 2023 by Timothy Reed
Great Auto Repair Business! Doug and all the mechanics are wonderful. BTW, the best place in Utah to take any year Mustang.?
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April 2023 by Laurie U (laLibrarian)
My family has been gong to Doug's for almost 40 years. The business is honest, professional and friendly. You can't go wrong with Doug.
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March 2023 by Caleb Williams
Doug has the best service around. My go-to mechanic. Is very forward and honest and reasonable.
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February 2023 by Allisson Gera
So nice!! They were done with my car (2010 Toyota Rav4) in under 5 minutes. The staff was incredible kind and professional. Hands down best customer service experience I've had at an auto shop.Service: Auto emissions testing
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January 2023 by Uriah Martin
Doug spent the time to listen to me over the phone and troubleshoot what problems my car may be having. I returned the next day and he checked out my car. He said there were no problems and if anything does happen then I can come back! I felt how honest and great a person he is during that moment. Definitely coming back if I have any further problems!Service: General repairs & maintenance
