February 2023 by Karen O.
ZERO concern for client communication or accuracy. I moved my account to Squire along with my extended family to manage large tax issues. I was charged every month for "preparation" and "planning" that were not explained. I was instructed to pay the IRS inordinate amounts of money erroneously putting me in a dire financial position. As a single mother of four, I expressed my deepest concern and asked for clarity. My inquiry was met with confusing conversation, a patronizing attitude and ZERO explanation about their accounting or billing practices. Then he hung up on me. This was the second time he's hung up on me after inquiring about my account. Greg tends to speak in a confusing manner making it near impossible to understand with clarity what he's talking about. If you attempt to advocate for yourself, he won't tolerate frustration and simply hangs up. Please be very careful when dealing with Squire. They do not act as though they care about clients concerns or the relationships that keep them in business. Mismanaged tax issues, refusal to communicate or explain accounting practices. It's been an extremely unsettling and disruptive experience.
