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February 2024 by Connie Phillips
This place was so disorganized, you couldn't find anything where it was supposed to be, I was very disappointed
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January 2024 by Claudio Coronado
I went at 10:00, outside they had a sign that they closed at 11:00 and they didn't let me in because it was closed according to them
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January 2024 by Steve Neff
Very unorganized but we find some good deals
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January 2024 by Compras Onilog
It wasn't a good day, everything was messy and clothes were all over the floor.
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January 2024 by Rick R
Extremely disorganized lots of empty shelves.
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January 2024 by Mr.OreoMan ___
Great items for Christmas shopping but horrible wait time, I waited 45 minutes and only 2 registers are open. Maybe open more??
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January 2024 by marcelo hernandez
They should have more people charging since there is a huge line and there is only one person charging
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January 2024 by Diego Diaz
ZERO STARS! ...I felt strongly moved to write a review on this. This review means a lot, trust me, because until today, I was of the kind of person that I would not go around leaving bad reviews on businesses if at all possible. But when the experience is this Horribly BAD , I have to come here and leave a note. Truly hoping for the owner of Burlington to see it, because neither the manager Tory o Jessica, the District asset protection manager were polite, nor professional AT ALL to help me with what was supposed to be a very small request. Neither would they give me Information to connect with their immediate supervisor. But more importantly because this is VERY BAD REPUTATION for the store. And I am certain this is not the type of employees the store wants to have around.So here it goes: All I needed was a copy of a receipt for a transaction I did at the Ogden branch. When I contacted Ogden, they said I had to go get it in person. I live in SPANISH FORK!.No good suggestion was made as to how to go around that, but I guess I am alive and ok and with that up to this point. Then it occurs to me (not them) to see if I could go pick the copy of my receipt in Orem. They said " call Orem and check with them". So, I call Orem (last Thursday Jan 4) and the gal on the phone says " oh yes, sure. Come on over tomorrow morning and we ll help you with that receipt. So, so far we are ok.Great, I take time off work to go over there, since I needed the receipt for a report for my job, and head over trusting that I would get that recipt no problem. I drive all the way to Orem and when I arrive, there is only one gal at the cashier. I gave her my request and she said she had no idea about my request. So she calls the manager. Here is where Tory gets in the picture. She starts talking to the cashier through radio, asking questions back and forth with the cashier as a middle man. The cashier was patient for a couple questions and so was I, but when more questions kept coming through the intercom, the cashier just suggested Tory to come over In person. I totally agreed. So finally Tory comes and she says," I don't know how to do that, I've never done that"... Period. And then silence....so after some pause I say: so? Can we do something about it? Or look for ways to make it happen or see if there are some options? I had to drop work and spend gas to come pick this receipt and a rep told me I could be helped with this request, no problem." She had no clue where to start or finish. But that is not the worst. Many times people have to learn on the go and that is understandable, right?...However, in this case, there was no sign at all of her trying to do anything to see if she could find some way to help.So I had to suggest to her to call another manager. Genius right!?... Obviously, that should have been her initiative, not mine. Anyway, finally she starts calling someone. As soon that person picks up the phone, Tory, instead of asking for suggestions to get help, she starts from the get go telling that person all reasons why she cannot do that or why it sounds, rather impossible to get that done since the transaction was done in Ogden.I am not sensing ANY willingness to be helped at this point. The other gal didn't seem to know how to do that either. Folks, please remember, this just happen last week. We just entered the year 2024! And this crew has no idea how to help a costumer get a copy of a RECEIPT! So once again it occurs TO ME to have her call the branch in Ogden who had initially recommended to get the receipt in Orem. Guess what? would not call them. She asked ME, to call THEM Instead. Mind blown, I decided to go ahead and call anyway, and a nice gal in Ogden starts narrating easily what the steps are needed that she should take to pull that receipt and i passed along the informationto her.... Now, check this out, after I gave her the Info on how to so it ( I had hung up my phone to give her the Info of the process) she said. "I need to hear that from her directly".I
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January 2024 by Valesca Cerda
I loved it, personal taste could be more tidy.
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December 2023 by veronica sainz
Only has one cashier in Christmas season
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December 2023 by Breanna Fish
So hard to find anything because this store is so messy! Can’t push a cart because there’s stuff everywhere. I use to love going to Burlington but this store is very gross and a disaster.
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December 2023 by Jenn Atkin
The place was very disorganized once we did find what we needed had to wait in line for over 20mins to check out.
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December 2023 by Jacob Reyes
There alright
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December 2023 by Miryam Hill
I like Burlington because of the brand name clothes and prices. I hate going in there because packages are opened, items all over the place, look so dirty, unorganized and kids without parents running and screaming yelling their parents name.
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December 2023 by That's Life
Busy, messy, understaffed - however, the workers that were there were fun and had a great attitude.
