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April 2023 by Matthew Lloyd
We ordered 7 doors and all the trim for our basement from this company. They told us over the phone that when they delivered they would put it in our basement or wherever we wanted it. (I have a terrible back so this was important) when they arrived the worker refused to put it anywhere but the garage. Disappointing. When we got it all down into the basement we realized two doors were not what we expected (handles on the wrong side)and there had been confusion on the order. We called and asked if we could bring the doors back in and exchange them. They refused to help us in anyway, said we'd have to buy all new doors. Extremely poor customer service for someone who has purchased thousands of dollars worth of material from them.
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September 2022 by James Speirs
We're remodeling and had a lot of questions about materials we needed. Thanks to Aaron we were able to get all of our questions answered quickly and to our satisfaction. He was genuine in just wanting to help out. We now know what our next steps are and even have a quote on materials cost. The visit was very helpful. I highly recommend this place.
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September 2022 by Anna Christensen
Back in may we ordered some doors, baseboards, and crown moulding. We did not hear anything for months and could not get anyone to call us back. In July, we had some guys randomly show up without letting us know and drop off a stack of baseboards and three out of the five doors. To make it better they left it outside at our neighbors house!! Today once again they decide to make a surprise drop off, this time leaving the crown moulding in the rain! Once again they could not call or bring it to the correct house. I don’t know who decides to send random pieces of the order without any notification, but they should be fired. I am beyond tired of calling and somehow we still don’t have our complete order!! They have now made two deliveries to the wrong place, leaving it outside and have no decency to give us a call and let us know when they are coming!! They are so incredibly unprofessional!!
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July 2022 by Douglas H.
everyone in town said no to me except Becka. BMC is the only place I'll be buying lumber for my Utah projects. Thank you Becka!
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April 2022 by Henry Callan
AWFUL SERVICE. when you open the doors, it looks like an online sales company or call center, everyone on their computer and me waiting for minutes for someone to help me, I got tired and turned around and left. I went to another store that perhaps cost me a little expensive material for my house and other work, I had good customer service and most importantly. I was able to get what I needed.
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September 2021 by Josh Mccallson
The worst service ever and they kept delaying my order when they told me another time. When I went to pick up my lumber they gave me the wrong price s and tried to make me pay more. Don’t go with them
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August 2021 by August Metz
I stopped at 3 BMC stores. Fast service and friendly expert personnel.
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January 2021 by Arlen Jiacoletti
Went to get a quote for doors and customer service was great. I love the selection and I will be back again.
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January 2021 by Lexi Collings
Amazing company. If you want a door built with quality, this is the place to go.
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January 2021 by Karina Alvarado
Great place to buy and great prices.
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June 2020 by Ben Gowans
Building with BMC as our supplier was a wonderful experience. Jason accommodated our every need. His knowledge, attentiveness, and friendly nature ensured we will be returning To BMC when we finish our basement.
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June 2020 by Charley A
Always have lumber for all my business needs
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June 2020 by Shawn Lunt
Great friendly service
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February 2020 by Kris Bryant101
Good service food was ok but not very delicious service
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January 2020 by Matt C
They are a very dishonest company. They have screwed up my order several times. And they never finish a job on time. I have dealt with all sorts of construction type companies growing up and this is the worst one I have ever dealt with. I even spoke with management and they still cant get things done. They cant even make a proper door. Then when they screw it up and you call they lie about the time it will take.