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January 2024 by Sayu Gonzalez
Excellent service and attention, highly recommended!
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October 2023 by Rach P
Found the appliances we needed, they worked with us on holding it and loaded it when the time came. Didn't have any issues at all. When we went the first time they had only 1 sells person on the floor, 2nd time there was 2. All in all though they have reasonably priced items, was easy to work with and a very cute guard dog.
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August 2023 by Sadie Steele
Waited for 30 or so minutes before an employee came up and asked if I was needing any help. Once I got the help they were fantastic. Just annoyed that I waited and walked around for 20-30 minutes before someone asked if I needed help.
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August 2020 by Ally M.
Came in to get a router for my computer. I was in & out in 10 minutes! The guy (I don't remember his name) was super helpful and knowledgeable about the routers.
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August 2019 by Robert Johnson
Buys and sells used appliances great service and fair prices
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July 2019 by Scott Stellmon
I would never buy anything from this place, son took over for his father and is destroying the business, taking money from clients then never
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July 2019 by Kim Russell
Phone number is disconnected. Went to the store last week and the sign on the door said they'd be back at noon. It was 2:00! Then two other signs on the door saying something about them maybe opening late but they also might stay open late. Who can run a business like that?
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June 2019 by Jordan
Basically the worst place ever. Bought a used motor. Ended up paying $15 more bc I didn't have cash. The motor was the wrong model and ended up not needing it. They wouldn't return it. Their staff was not helpful. Said only the boss could approve a return and that they had no way to contact the boss. Ended up going to Peter's appliances in south Provo where I had a wonderful experience. Never going to Best Buy again!
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May 2019 by Sarah Bell
Very nice local business. Highly recommend them! The owner Scott fixed our dishwasher and his son helped my friend with a washer and dryer.
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May 2019 by patrick spackman
They are grossly over priced even for used parts. They price their parts by looking them up online and marking them up by +30%. But wait there is more! Don't even think about negotiating or questioning a price the answer is NO! Don't believe me, visit yourself and almost get run over because the only parking is on state street. To top it off the decor is a splendid dungeon feeling. I felt like I was buffalo bill's basement. It puts the lotion on it's skin, or else ...
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May 2019 by Greg Squire
Nice staff and they had just the part we needed
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April 2019 by TheRudydog1
Called them about a used dishwasher door switch..Their Used price $55...New price $120...On line the same New door switch $60-65..Half the price Best Buy Appliance is charging. I mentioned this to the guy at Best Buy and he got quick with me saying their supplier costs helps set their prices. Better bet Best Buy Appliance really marks these prices up. When looking for New or Used Appliance parts AVOID Best Buy Appliances! Dave in Provo
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April 2019 by Adam Morgan
Our washing machine broke down this week and the repair man who came out recommended Best Buy when the repair was going to cost more than we paid for the machine. We were not disappointed. Great service. Super knowledgeable about the products they sell. They strip things down to service and clean them. They test them before selling to make sure they work. Fair prices. In home service and repair for 90 days.
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April 2019 by Patrick Flannery
I've been a happy customer in the past and heading there right now knowing that even if they didn't have what I need which they will that I will have a good time just because you get treated like royalty walking in the door. Thank you you guys! I'm glad everyone can see what I see and let's keep you guys open forever!!!
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March 2019 by Brennin Smith
Made an appointment for Thursday to get my dishwasher fixed and by 5 hadn't heard anything and so I called and they told me they would try and make it but they weren't sure. I had to ask them to call me back to let me know if they were coming out or not. They did call and I was told they weren't but they would make it out the next day. Waited until 2:30 and was told they were going to be out there in about an hour and a half. 5:30 rolls around and was told he would try to come up with no promise of a call to let me know if they were going to grace me with their presence. Don't use these guys if you need anything fixed they most likely won't even come out.
