American Eagle in Orem, UT offers a range of jeans, tops, athleisure, and accessories designed to make customers feel comfortable and confident. The store caters to diverse sizes and styles, including men's jeans in Athletic, Skinny, and Slim fits, as well as women's options like Mom jeans and '90s jeans. Customers can also find shorts, joggers, t-shirts, dresses, skirts, and more to create their desired outfits. The store is generally well-received, with praise for the knowledgeable and friendly staff, such as Shannon and Brittany, who provide excellent customer service. The fitting room system, with lights to indicate availability and the ability to request assistance, is also appreciated. However, some customers have noted the need for additional staff to manage the busy store and expedite the checkout and fitting room processes, which can sometimes result in long lines. Overall, American Eagle in Orem, UT offers a wide selection of fashion-forward apparel and accessories, complemented by a generally positive customer experience, despite occasional challenges with staffing and efficiency.
We were looking for pants all day in several stores and had a couple bad experiences leading up to this. We came in and couldn’t find what we were looking for. Luckily, Kate came by and was both incredibly nice and very helpful. She found exactly what we needed
August 2024
Busy and professional. Shannon was patient, knowledgeable, and kind. The fitting room system was amazing! Lights for when a person uses the room. Lights for asking a representative to help while a person is in the fitting room! It would be good to have one more employee.
April 2024
Always very nice and helpful staff. Never a wait for the changing rooms.
