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October 2024 by Miranda Caswell
Worst customer service ever!
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July 2024 by Chris Castle
More than half the time the atm is down. It's gotten so bad I'm considering closing my account.
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July 2024 by Gary Wood
I've always had great experiences at branches. Very helpful very personable
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April 2024 by Ali Ashtawy
The drive in was clearly marked as open and despite waiting 15 minutes and pressing call multiple times, I was not helped. If you can’t help the people in the drive in then don’t have it open.
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March 2024 by Sarah Marie Walker
Not my personal bank, but my moms.I brought her over to get some help adding me to her trust. I don’t like the vibes haha, the tellers seem annoyed to help ? there’s 7 people helping , 2 customers yet were waiting forever? Idk ?
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January 2024 by Breyanna LeMay
We've always had a positive experience not sure why there's so many 1 stars. They're very nice andgive my son suckers.
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December 2023 by Kayden Luke
Help me I'm stuck on hold
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November 2023 by Pedro M
Excellent attention. The girl at Ela Caja No. speaks Spanish/English and is very friendly and helpful. In general, there is very good service at this bank agency.
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November 2023 by Mike Patterson
My friends remember this bank. I tried to do a cash advance. Then they did that last time refuse to do it this time. This bank wise to their customers and friends of customers. I had a prepaID Card from the plasma party. So I hope this bank star's out of business. They're disrespectful, rude and tree. People like trash Ace of quote act to a gig redneck bank.
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August 2023 by James Thompson
Cashers are friendly and the service is great!
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August 2023 by Tobias _
The tellers are rude, the ATM doesn't work, they have drive through lanes marked as open but no one is attending them.
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April 2023 by Monica Cobarrubias
This is the nearest branch to my house and I always experience very friendly customer service here!
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April 2023 by Abbie Power
The staff was very friendly and they served me quickly. Here I got more information than I expected and they were very helpful.
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January 2023 by Zack L.
I have been with America First for over 20 years. They used to be great to work with and all about their members. Now their customer service is horrible and I have to go in to a branch or call them constantly to get issues resolved. Their apps are constantly down. I've never had as many issues with any other banking establishment. Their card guard app is a joke and is always down and/or being updated. I can't get my card turned on half the time because it's down and then I have to call the bank or go into a branch. I do not have time for that. I have had many friends and family members leave America first for the same reasons and I am ready to follow.
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January 2023 by Random Stranger
Afcu has always been great, I guess this location however isn't in the business of helping customers. From what they have said here, they won't add to their weekly money deliveries. I requested half dollar rolls, they said they couldn't for a specific person, would have to be business related. So asked them if it could be done through my business checking or savings. I have 3 business savings accounts here and 1 business checking on top of my personal accounts. They backtracked and said even then they couldn't because apparently they've had to much of a problem with coin collectors ordering rolls of coins...OK? What does that have to do with me?
