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July 2023 by Mike Bennett
If I could give this place 10 stars, I would. I'm new to this area and lost my good connections to a trustworthy shop. A few months ago, I had a check engine light come on. It was throwing a code for my catalytic converter, so I parked my car for a few months to do the daunting tasked to save money for such a big repair job. I had to put a new battery in which I did myself. The check engine light went out, so I decided to drive it around to see if it will turn on. I turned off the freewa, and my brake caliper was stuck, so I limped it over to the nearest shop. They said they would look at it. One gentleman I didn't catch his name said I needed all new rotors and pads. He also did they could service the caliper so I wouldn't need to buy new ones . They checked my catalytic converter, and it turned out to be working fine! The gentleman told me he didn't want to just go spending customer money when they didn't need to. He was awesome, friendly, and knowledgeable . I'm glad I accidentally bumped into this shop because they will have my business from now on.
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March 2023 by frederick lazenby
They did a good-great job with my wife's truck
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November 2022 by Caroline Talbot
VERY disappointed with my service here. I went in to get my brakes fixed because they were squeaking very loud. The guy told me he fixed the front brakes, and I left thinking everything was good to go. Less than a year later my brakes are squeaking like crazy again. I took my car into JiffyLube and they said that this place never changed my rotors and added break pads onto my warped rotors with grooves in them. What a joke. The guy at JiffyLube said that there were actually chunks of metal in the break pads Ace Collision added and that it was illegal for them to add break pads onto these rotors. Don’t go here!! Go to a place you can trust and with people that don’t rip you off and mess up your car. I’m adding pictures of what the rotors looked like when JiffyLube took them off. The JiffyLube guy said this seemed sketchy and I agree. Very disappointed and upset with the service I received. Did I mention I was charged $420 for brake pads? Such a joke.
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September 2022 by M P
Highly recommend these guys to fix any car whatsoever, the owners are very friendly and transparent, fair priced and YEARS of experience
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March 2022 by Katy Udall
I dropped my car at ACE Collision and had it back within 3 days. They are prompt and observant. Their prediction for how long it would take was spot on. They fixed my car and I trust them 100%. I will not go anywhere else! They are amazing!Services: Exhaust
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October 2021 by Spencer Fitzgerald
They scheduled me in the day after I called and changed my front windshield in an hour. WiFi worked great, so I was able to work while I waited. Great price and great service. Highly recommend!
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October 2021 by Raelyn M.
I purchased a used van with roof damage so I took my van in to get an estimate on replacing a forward roof panel. It should be noted at this point I had visited over 15 collision repair locations gathering estimates. While all my estimates were different, this one far exceeded the others in a near astronomical way. I was quoted over $7,000.00 and 61 labor hours to complete the job! Nearly $4,000.00 from my lowest bid and an average of 40 MORE hours in labor!!!! First the guy said it will take awhile before he could work on it (about three weeks). I said ok, no problem. He said it's going to be very expensive and requires A LOT of man power. I said ok. (is this guy trying to talk me out of his services?) He then said, I quote, "It's about man power, I could fix 10 cars in a week in the time it would take to fix your van", as in he wouldn't be making as much money. He then provided me with a grossly inflated quote. He also did a fair bit of mansplaining, claiming my mid-roof panel was indented 3 inches (in which case, I'd be able to see that from the inside of the van). In ALL the collision centers I visited none of them quoted me on a replacement mid-roof panel (just the front). I wasted 15 minutes of my time and wouldn't trust this mechanic with any work on my vehicle. LADIES BEWARE!!!
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September 2021 by Charlie Fry
Took my Ford Focus ST to Ace collisions. Ace exceeded my expectations they went above and beyond to get my car looking better than ever. Ace was professional and got my car done in the expected time frame with many updates a long the way. Highly recommend Ace Collisions to anyone who wants great quality at a very reasonable price.Service: Body & Trim
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September 2021 by Katy Larson
These guys are awesome! They are so kind and helpful, they kept me in the loop and exceeded my expectations in every way. Joe and Austyn were both so great to work with! Not hoping for another ding on my car, but if I ever get one I'll be going back to these guys.
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August 2021 by Scoti Wagner
If I could give Joe and his team 10 stars I absolutely would! I was traveling from Arizona to Washington when my car broke down; my alternator had gone out. Joe was so friendly and just wanted to get me safely back on the road by squeezing me into their busy schedule and working with the limited budget I had. I only wish I lived in Utah so I could use them for all my car needs. I recommend them 100% as I have never been to a more honest shop that truly just wants to help. Thank you for getting me home safely!
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June 2021 by Emma Atkinson
I would HIGHLY recommend Ace Collision!! I had been involved in an accident that resulted in losing my driver’s side mirror, and every step of the process of replacing my mirror with Ace Collision exceeded my expectations!First, I spoke with Joe (the owner) for an estimate on the phone- his estimate was $250 less than anywhere else I could find. At first I was skeptical because everywhere you go in life, we’re all told “you pay for the kind of service you receive. Just because it’s cheaper doesn’t mean it’s better.” But my skepticism was quickly proven wrong when Joe gave me his personal phone number to send him paint codes and schedule the repairs. I normally have a really hard time making phone calls due to my work schedule, so texting was a huge relief!Joe ordered the mirror and paint without needing any money upfront, he initiated trust and this naturally made me trust him more! The mirror was ready when he said it would be, but getting to the shop during their normal business hours proved difficult for me. He made an exception and opened the shop on Saturday (a day they’re typically closed) just to help me get the repairs done! So kind!He allowed me to sit in the waiting area while a tech worked on my mirror, and he stayed to chat with me. Joe is an incredible, polite, and authentic guy! If you have a chance to chat with him, I suggest you do. :)The repairs were complete, Joe took me out to look at my car, and they had surprised me by cleaning my filthy headlights. They didn’t need to do that, especially coming in on their day off!!If I were to pay by card there would have been an additional 3% fee, but to avoid that, Joe suggested venmo as an alternative.Honestly, I’ve never felt so impressed and touched by kindness from an auto shop. Please, give them your business! The world needs more kind people like Joe. :)Services: Body & Trim
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June 2021 by Ashley Hamilton
Ace Auto Collision has been my go to for a year now and I could not speak more highly of the team. As a young female, I struggled to find a reliable mechanic/body shop for repairs, etc because it seems every auto shop is looking to take advantage of my demographic. I took my car to Ace after I was rear ended in 2020 and Joe quickly demonstrated that Ace is nothing short of incredible. He was sure to match the repair paint exactly to my original shade and did multiple coats to ensure I was happy with the color match. Their prices are extremely affordable - and not at the expense of customer care. Since my accident repair, I continue to take my vehicle to Ace for regular maintenance, detailing services, and oil changes. I’m moving up to SLC in the next couple months but I will absolutely make the drive to Ace Auto Collision in Orem so that I can continue to work with them. Take your car to Ace ASAP!!Services: Oil change
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March 2021 by Shawna Parker
I have taken 2 vehicles here for painting, body work. I called first on the phone to see if I could bring the car in for an estimate. They were courteous and polite on the phone. I took the cars in later that day. The estimate was prompt and at least $300 cheaper than previous 2 estimates. They were a little bit earlier finishing with the vehicle than originally planned which was an added bonus. The second car I took in they were efficient and finished it a little bit earlier than what was originally planned. I was in need of a muffler and calledto see if they did muffler work, but they do not service exhaust systems on vehicles. They did however make a wonderful recommendation (that another auto shop offered as well) These guys are really great and I would suggest them to anyone wanting a quality job at a fair price. I will be a repeat customer as they offer other vehicle services. My only regret is that I didn't find them sooner.
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March 2021 by Amy Whatcott
I recommend Ace to anyone! My drivers door was in bad shape after someone backed into it and they fixed it over only a few days for half the price and time that 2 other places quoted me! They had incredible customer service and communicated with me regularly which I totally appreciated! My car looks great and I’m very happy with the services provided! Thank you!!
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February 2021 by Ilene Knipe
My 16 year old daughter was so excited to own and drive her very first car. The first time she drove on the freeway she got in an accident (every parents greatest fear). It was rush hour traffic and she rear ended a guy, completely crushing her front end. She was traumatized and devastated! Ace Collision came to our rescue and stayed an hour past closing time-- waiting for us to get there with the car. Mikkel and Joe (co-owners) were INCREDIBLE to work with; kind, professional, personable, honest, and informative. They completed the repairs in 5 days and kept us updated daily on the progress. They gave us a GREAT cash discount since we only had liability insurance. I HIGHLY RECOMMEND Ace Collision for all your Collision needs.
