-
September 2023 by kimber fackrell
The guys that work here are great, very attentive. They have a pretty good selection of shoe styles for any kind of work you do.
-
September 2023 by Kyle Dickey
Great customer service. They replaced my keens that were only a few months old with no issues, i will definitely be back.
-
August 2023 by T Schatz
I've been getting my work boots here a couple times a year for over four years and usually the service is very good. I was disappointed today because I couldn't find the style and brand I usually wear so I tried another. The salesperson got the boots from the stockroom and opened the box for me and I tried them on. He did not offer to help me try them or measure my feet, which isn't the experience I've had here before. Usually very helpful. The style didn't fit and I was told to just look around if I could find another pair I wanted to try and he walked away without even offering me suggestions for what I wanted or needed. I picked another pair to try and he brought out the box and set it next to me without even opening it or offering to help and walked away. I had to ask another salesperson, after waiting more than five minutes, to see if they had another pair of the boots I chose because the ones I tried on had been worn and returned---quite obvious from the creases on the toes. There wasn't another pair in the size I needed. Finally the first salesperson stepped in to ring up my purchase and I had to ask him to oil them and get extra laces, which is usually offered to me. I could understand the bad customer service if they had been busy, but at the time there was me and one other customer in the store (who I noticed was getting assistance trying on shoes.) It's unfortunate that one bad experience has me thinking of taking my business elsewhere.
-
July 2023 by Chris Chatelain
Thank you thank you THANK YOU!!!!!I came in to purchase some steel toe boots and I had a fantastic experience!!!!! Heath is the name of the rep that helped me pick out my new boots. He was professional, knowledgeable and friendly. I wanted to protect my new work boots so I decided to get a protective coating called tough toe applied to the toe of the boots. This protective coating is FANTASTIC!!!!! Logan was the rep that applied the tough toe and I could not be more satisfied with the tough toe or the boots. Thank you work shoes HQ!!!! I will be coming back!!!
-
July 2023 by Daniel TripazZ Garcia
This is wear I get my work shoes ? all the time they give u an amazing experience and workers are always on top best costumer service!!
-
May 2023 by J Clark
The team at Kirk's is excellent and always provides great service. It's good to see a diverse selection of safety shoes, even though I always buy the same brand. I love shopping here, and the price is competitive with online.
-
May 2023 by Brandee Brown
Called ordered my shoes through catalog online picked them up in store they have the best variety for steel toes and the best quality
-
April 2023 by Paul Marquez
I called this morning and said that on my right boot I had some stitching coming apart. I was told to bring them in for an evaluation for repair. I came by, and they took a look, and with no questions asked, they were replaced. This is an outstanding example of customer service. Thank you for what you do, this is 5 Star service!!
-
March 2023 by Renata Sprung
Amazing customer service and willing to work with you if shoes have a defect. I have never had someone help me put on and then tie my shoes for me. Wildly large variety of steel toe shoes. So many choices it makes it hard to pick. They don't even seem to mind trying on a bunch of shoes!
-
March 2023 by Dan -
I was helped by Taggart, he was very hopeful in finding me some shoes that were in the right style and comfort level and support level for my job as well as ones that would qualify for the voucher I had, it was also helpful and explaining insoles and such like that and letting me know some extra and very nice policies they have about laces and shoe care that they offer. Everyone there was very nice the store was well organized and cleaned and they had a great selection! I definitely will be going back when I eventually do need new shoes, although these shoes seem like they'll last a while so thanks to everyone there I don't think I'll need to go back for a fair bit. Thank you everyone and thank you Taggart!
-
February 2023 by Val Castillo (Superlatino)
Went in and got myself a pair of work boots. The people are very friendly and are willing to go the extra mile to find you the right fit for comfort, and protection. I'm going back for a second pair when it's time.
-
February 2023 by Mary Lewis
I love this place they always take care of me and when I show up to treat my leather shoes they do an amazing job, everyone is always very friendly and helpful I highly recommend this place for work shoes very good quality nice brands and they carry small size shoes it's a plus for me.
-
February 2023 by Miguel
Above and beyond service! I never got treated that well even at a 5 stars hotel! I will Definitely will recommend to all my friends, family, and the people on google reading this right now!
-
January 2023 by Krystal Forsgren
Great customer service! Micheal was amazing and so helpful! I will be back for all my safety shoe needs! I’m in love with my new boots
-
January 2023 by Jason Stern
Great service and selection. Always find what I am looking for to keep my feet happy.