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June 2024 by Jackie
Wish the pharmacy cared more. This is people’s medical needs and they literally couldn’t care less! They were suppose to order a prescription last Friday, here it is Wednesday and still nothing, come to find out they never even ordered it they just lied and said they did but all they did was mark it as out of stock instead of actually ordering it! Had to spend an hour on the phone calling other pharmacies to find it
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June 2024 by Angela
Seriously been waiting for 48 hours for a prescription.They had in stock still not filled.
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March 2024 by Abigail Whitt
If I could give this place 0 I would, rudest pharmaceutical staff I’ve ever had to deal with. The staff was mocking negative reviews in the back all while the lady helping me was screaming at me over lost coverage. Because nothing makes you feel better after you lose insurance like a woman yelling and demeaning you!
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March 2024 by Michelle Duran
Great customer service
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January 2024 by Chad Baker
The pharmacy is terrible, especially if you have to go inside. Also the staff in the pharmacy are very rude. Also they make up their own rules whether to give you your prescription (even when you have a legitimate doctor's written prescription!) How is that even possible? I couldn't believe that I couldn't have my prescription filled on a Saturday because the pharmacist took it upon himself to not fill my much needed prescription because it wasn't a weekday. Unbelievable I know, but true.I have now taken my business elsewhere.
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December 2023 by Jeremiah Anglin
Great! Fast and friendly crew
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December 2023 by Tanya Daily
I've reported them to the DEA. I suggest you do the same if you've had similar experiences. These people need to be stopped.
-THE WALGREENS ON 12TH AND WASHINGTON IN OGDEN HAS SOME SHADY STUFF GOING ON. I'VE HAD 2 VALID PRESCRIPTIONS, FOR CONTROLLED SUBSTANCES, DISAPPEAR INTO THIN AIR. I WAS TOLD THEY WERE EXPIRED, WHICH WASN'T TRUE, VERIFIED BY MY DOCTOR. WHEN I GOT BACK ON THE APP TO REQUEST THEM FILLED, THEY WERE GONE. WITHOUT EXPLANATION. I'M NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS PHARMACYS REVIEWS ARE FULL OF THE SAME STORIES. NOT ONLY THAT, BUY THEY ARE CONDESCENDING AND JUDGEMENTAL AND ACTUALLY TELL YOU THAT YOU DON'T NEED THE PRESCRIPTION. WHY? THEIR OPINION SHOULDN'T TRUMP MY DOCTORS TREATMENT PLAN. THEY NEED TO BE INVESTIGATED,, PLEASE. THEY ARE PLAYING WITH PEOPLES LIVES. THANK YOU.
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December 2023 by Xiclaly cruz
July, who answers the phone is very rude and disgusting! Very unprofessional and does not care at all !
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December 2023 by Michael Delgado
Very bad customer service .not knowledgeable either their late with your prescription. Or have to wait a day..switching after this horrible ordeal!!!!!!
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November 2023 by Tanya ODell
I've reported them to the DEA. I suggest you do the same if you've had similar experiences. These people need to be stopped.-THE WALGREENS ON 12TH AND WASHINGTON IN OGDEN HAS SOME SHADY STUFF GOING ON. I'VE HAD 2 VALID PRESCRIPTIONS, FOR CONTROLLED SUBSTANCES, DISAPPEAR INTO THIN AIR. I WAS TOLD THEY WERE EXPIRED, WHICH WASN'T TRUE, VERIFIED BY MY DOCTOR. WHEN I GOT BACK ON THE APP TO REQUEST THEM FILLED, THEY WERE GONE. WITHOUT EXPLANATION. I'M NOT THE ONLY ONE THIS HAS HAPPENED TO. THIS PHARMACYS REVIEWS ARE FULL OF THE SAME STORIES. NOT ONLY THAT, BUY THEY ARE CONDESCENDING AND JUDGEMENTAL AND ACTUALLY TELL YOU THAT YOU DON'T NEED THE PRESCRIPTION. WHY? THEIR OPINION SHOULDN'T TRUMP MY DOCTORS TREATMENT PLAN. THEY NEED TO BE INVESTIGATED,, PLEASE. THEY ARE PLAYING WITH PEOPLES LIVES. THANK YOU.
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November 2023 by Barbara Frances
The pharmacy gets a call, picks it up but immediately places it on hold. It will start to ring again but rather than someone answering it, they pick it up and put it back on hold without saying anything. This is repeated continuously until either you hang up or they drop the call. I have nothing against the staff. They’re overworked and underpaid. However, Walgreen’s Corporation is obviously fine with receiving such low ratings because it’s been this way since they acquired Rite Aid several years ago and done nothing to improve.
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November 2023 by Mirela S.
Wish I could give less than one star. DO NOT use this pharmacy. I made an appointment for two vaccinations at 4:10pm and didn't end up leaving the place until after 5:10pm. Seeing people come in and out while I was waiting. After being patient for over an hour I walked up asking what is happening and one of the ladies said "sorry but I wasn't the one helping you".... It took them about 20-25 minutes just to "check me in"... they looked confused and inexperienced. Which made me worried. Since I had the appointment made, and was waiting for a long time, I should have been priority. That was not the case. They helped other costumers while keeping me waiting.... So unprofessional. I usually don't write bad reviews, but this was beyond terrible customer service. I will be using other locations in the future. There is a reason this place has a very low ranking. AWFUL!!!!
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October 2023 by Jishan Ahmed
Worst pharmacy! Not sure if Walgreens even look at this reviews or even care about the customer reviews!
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September 2023 by Megan uscilka
Pharmacy is the literal worst. I had a script my doctor sent in on Wednesday, it said in progress online for the last few days, I called today (Saturday) and was told they’ve been out of that med since September? Yet the pharmacy couldn’t let me know on a day where my doctor could do something… like the day the script was sent in.Have filled my prescriptions at Walgreens my entire life but will definitely be getting my medications somewhere else from here forward.
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September 2023 by Janet LaRue
I am google review the PHARMACY, and the PHARMACIST. I give them a Zero star. Was on hold for over 20 minutes to speak to the pharmacist, and when I finally did speak to her she was zero helpful and refused to look things up, and was argumentative in regards to me being on hold for so long, hello my phone tells me how long I have been on a call, and when I am listening to hold music, I'm pretty sure that means I am on hold!!. Don't argue with the customer, customer is always right.
