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August 2023 by Dennis C.
My trailer wheel was not properly torqued and the lugs sheared off the studs while driving a thousand miles away from home in Missouri. The Ogden office forgot to torque the wheels on the trailer. There is brand new brake pads still with the factory cross hatching marks and brand new pads, I assume they got in a rush I forgot to torque the wheels. Imagine being on the highway and having tractor trailers Blair their horns at you and old women telling you to pull over now immediately. I could have killed somebody this is an excusable... Then when I was limping it off the freeway I went to a local mechanic in St Joseph Missouri and asked him to double check all the other Wheels on the trailer. And lo and behold all the wheels lugs were loose. He had a torque wrench with him and I watched him set it to 60 foot pounds and he got at least one full turn of the ratchet before it clicked... I'm pissed I'm flabbergasted when you spend close to six grand on a truck and trailer you expect the wheels not to fall off...
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December 2022 by Trever Braunberger
I had a the best experience with Penske, they were so helpful and there were a few things that went wrong with my move and they fixed every 10/10. They were amazing!
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July 2022 by Sonny Garcia
First review ever and it's because of the outstanding customer service from Robin! Great prices and great people.
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June 2022 by John Doe
Flexible and accommodating. The staff (Robin) is efficient, thoughtful, and pleasant to deal with.
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June 2022 by Steve C.
We had a reservation for a refrigerated truck in place for 6 months. Called to confirm it 3 weeks before, and the Friday before pick up (on a Monday), and were told every time that everything was in order. Show up to pick up the truck at the designated time, only to be told that the truck had been given away and there were no other refrigerator trucks to rent. The 100 people who were counting on the truck are left to just figure it out on their own I guess. Worst customer service I have ever encountered and will definitely be telling everyone I can, never to rent for ANY Penske location.
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April 2021 by Y&N Zaver
Best price for truck in town and out of the town.
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June 2019 by Jeffery Twitchell
Great prices for long distance. Bad for local moving.
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January 2019 by Blake Bannon
Nothing but great experiences at Penske! Ogden Penske has been great!
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October 2018 by Michael White
Very clean, efficient and professional. They have a truck option for what ever your needs are and they also take very good care of their vehicles. The staff are friendly go over the top to help.
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April 2018 by Cory Steffins
Retuned truck fuel gauge said 3/4. Had the guy that was working look in the fuel tank. Showed him it was full. WE STILL GOT CHARGED!!!!
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September 2017 by Marc Fletcher
Friendly, fast and lift gates
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April 2017 by Amy Bratcher
I do slot of business with them
