-
July 2024 by Tim Sturdavant
I purchased a Craftsman battery powered lawnmover from Lowe’s. Right out of the box (1) of the (2) 20v 5 amp-hour batteries would not recharge. I worked with a store associate named Travis on trying to replace the battery. He did his best to change out the battery but store policy would not allow him to do so. I had always thought Craftsman to be a good brand that backed up their products. I was offered a phone number where I would have to do all of the work to get a replacement battery, I don’t have time for this and left the defective battery with them as a momento of the terrible experience at Lowe’s. In closing, either Craftsman no longer stands behind their products and/or Lowe’s doesn’t truly support their customers, ether way, I will have to spend another $100 to replace a battery that was bad from the get go. Very disappointed with Lowe’s and Craftsman. Tim.
-
July 2024 by Bierz68
So fun!!!
-
June 2024 by Kim Yamamoto
Great store wish it was in rock springs Wyoming.
-
June 2024 by Eddy Hansen
They didn't have what I needed, so I went to Amazon.
-
June 2024 by ron swanson (skinnywhiteboy)
Got some wood and spray paint it was a nice place smelled like a hardware store and the employees were really nice and chill
-
June 2024 by William Shuster
Very helpful staff well stocked
-
June 2024 by Darrin France
Close by. Inventory has always left me wanting, even before covid hit. Plumbing isle always has everything but what I need. Rarely anyone willing to help or give advice. Cashiers know more about inventory than people who run the different areas.
-
June 2024 by Darlana Quinn
Friendly staff
-
June 2024 by Mark Osenbach
Millworks here is not professional or dedicated to it's customers. Kai and Trish worked with me to get the door I ordered after the warehouse delivered the wrong one. SIX WEEKS later, I am still waiting to be installed. Kai told me a week ago, he'd call me back with an update... still waiting. They told me I'd be moved up for installation from the 17th of May. The communication has been lacking. Justin was great. The rest of the team... they don't follow through.
-
June 2024 by Perrymom
Lowes always has quality products no matter which store or location
-
June 2024 by Lynn Batty
Lowe's is a good place to shop for Hardware. Actually had a better selection for cabinet hinges than z Home Depot.
-
June 2024 by J Lucas
The employees are very kind and helpful and they have a great selection of anything you need hardware wise
-
June 2024 by Mike H
I tried to return 3 valves, unopened, that my nephew bought for me that were the wrong valves. Because he threw the receipt away, Lowes refused to allow me to exchange, return or even an in store credit. Worst company policy I have ever heard of. What a terrible company to buy from. I will never use Lowes for anything. I can't believe a company is like that.
-
June 2024 by Jared Mahony
Ordered a stackable washer and dryer once and the day before delivery was told the order was placed in the Logan store due to a system error and they didn’t have the items in stock and the order would need to be redone through another store. Resulting in delivery delays. Once the new set was delivered the techs couldn’t speak English and proceeded to use google translate to tell me they can’t stack it because the store didn’t give them the stacking kit with the order, when I specifically ordered it with the representative and confirmed. Miscommunications all around with this store.
-
May 2024 by Jacob Lythgoe
They have friendly and helpful people. They have almost always had whatever I was looking for. It is where I start looking when I have need of something for my home.
