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January 2024 by Andy Turrubiartez
This is the 2nd time I have been to this location and not been helped or even acknowledged while standing at the teller. There are workers in the offices just looking at you and not even a word. I finally left after standing there for 5 minutes. HORRIBLE, HORRIBLE HORRIBLE.
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May 2023 by John Connor
Honestly this is one of the worst banks ive ever had. I dont get access to my money whenever i want or need. I almost missed my car payment cause of this garbage. Then when you actually have fraud activity on your account they refund you to take it away 2 months later when you thought the situation was all taken care of then you cant get ahold of anyone other than a robot to help you with the money they just took from you. Often cant even access my account information online cause the app is under maintenance, dont even get me started with their in person customer service. "We are only here for one thing, you." yet you got most of your guys trained to stare at the ceiling while one guy takes care of everyone else. Do yourself a favor and go to wells fargo americas first or bank of america cause these are much better than key any day. Wouldnt it be crazy if after this review i finally get taken care of by a worker in keybank?
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March 2023 by Austin Gridley Pickleball
They are really nice here. I tried to have them help me with getting a credit card. I feel like they should have known their credit card acceptance rate and guidelines better before encouraging me to apply for a card.
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June 2021 by Kai Gull
The banker here gave me some free blank checks to pay my rent when trying to work with my landlord at Junction View Apartments to do an auto-wire transfer but my landlord didn't have that option because they wanted me to pay online or through check only
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June 2021 by ANGEL LOHR
I mean what can I really say it's a good Bank
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January 2021 by Dawn
I have been banking here for several years. They were fine at first but the last 2 years or so have been terrible. This branch in particular, has the worst customer service skills and don’t get me started on the drive thru. It’s more like a parking lot. If you have any self respect avoid this branch all together.
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November 2020 by Morg 59
Great old architecture
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October 2020 by Lisseth pero
Worst bank ever! We are in a pandemic and my bank decided to close my bank account during these hard times WITHOUT notifying me. It was sent to collections and now I can't reopen. My tax money AND my stimulus check were supposed to come today and now I can't even have my own money. Now I have to way even longer and who knows how long to get my money. I really needed my money but now I can't even get it in these hard time. They clearly don't care about people and what they are going through during this pandemic.
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September 2020 by Mike jones
I got an account here for my work as suggested by a teller, and got an account bonus which was really cool. they have been good to me and its a really convenient location as I live up the street. also not much wait which is really nice
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September 2020 by Bud Pete
Me and my boo open account here. Easy and good. Real nice peeps in ther. Thanks ?
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September 2020 by Eric Holders
The Ryan was nice and helpfulThank you Ryan leaving a good review for all the help you gave to me much love brotha
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May 2020 by Lisseth Webberley
Worst bank ever! We are in a pandemic and my bank decided to close my bank account during these hard times WITHOUT notifying me. It was sent to collections and now I can't reopen. My tax money AND my stimulus check were supposed to come today and now I can't even have my own money. Now I have to way even longer and who knows how long to get my money. I really needed my money but now I can't even get it in these hard time. They clearly don't care about people and what they are going through during this pandemic.
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November 2019 by MaryAnne Grant
Spent my entire lunch waiting to deposit my check. No restrooms for members either, I would avoid this branch if you are in a hurry or applying for a loan- heven forbid if you are in the middle of that and need a bathroom break!!Teller was friendly but that was the only positive thing about this visit!
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November 2019 by Braxton Bowles
Amazing service, Jacoby helped me set up my account. He is very cool, friendly, patient and professional, highly recommend key bank.
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July 2019 by A Steed
Not enough staff to help when you go inside or drive through. Ridiculous wait time. My parents belong to Key Bank and I help them with their finances. Unfortunately they don't want to switch because their social security is deposited there. One time I waited for 12 minutes for a receipt for a deposit I made into there account. Unacceptable.
