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November 2023 by Julia H.
My car was in need of a new transmission last year just a couple months after buying it :( and the guys at Ken Garff Honda were very helpful! They were always on top of calling me when parts arrived, fast with the repair, and were kind to me while helping me get through an expensive patch. Frank put in some hard work and got me a hell of a deal! He is a great guy, same with Josh, I've been helped by them both many times and I appreciate how much they care about the customer. The one thing I was bummed about was getting my car back with oily hand prints on the roof. Although it did come right out. I would recommend Ken Garff
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November 2023 by Jazmin Williams
When you live only 10 minutes from Ken Garff Riverdale but choose to drive to SLC because the service department at Ken Garff Riverdale doesn’t live by the company motto “We Listen” because they failed to listen multiple times.I scheduled a service appointment for the mirror recallThey failed to order the mirrorsI scheduled it again and once again they failed to order the mirrors but hey we can at least look at the AC problem like I requested right ? Nope! they failed to do that as well!So now I am at Ken Garff downtown because they did what Riverdale failed to do and that is listen to what a customer needs!Maybe Ken Garff Riverdale’s motto should be changed to “uh… uh… uh… I don’t know, we don’t have a brain”
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November 2023 by Mike McBride
My daughter took her older Honda to get a key made. For some reason they did an inspection in the process draining her 3 month old battery they had to jump start it. After she left she broke down shortly after in the rain. I ended up having to replace the alternator. I strongly suggest not using these guys. I will never do business again with them.
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October 2023 by Sarah Roberts
They were really busy but still got my oil change done in just over an hour. Weren’t pushy when suggesting other recommended services which I appreciate. Waiting room was fine, not as nice as some other Honda dealers I’ve been to but clean and sufficient.
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September 2023 by El Don
Took my sister here to look at the CRV's. She liked one they had in stock. They were very pleasant to deal with no added items on the vehicles to gouge customers with. I highly recommend Ken Garff Honda Riverdale. Great staff, very pleasant experience. Thank You!
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September 2023 by Lucas Mann
Just picked up our 2024 Honda Odyssey! Tyler Briscoe has been great to work with. I never felt pressured and he was always very responsive over text. Closing was painless, transparent, and they were happy to answer all of my questions. We look forward to servicing our vehicle there. I would definitely recommend buying from this Honda dealership.
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September 2023 by Zach Frederickson
I wish I could give a lower rating for the service department of this place. I took my civic in to have a faulty seatbelt replaced and it took nearly 2 months of being ignored by Jesse before I finally got an answer from someone I can only assume was his manager. My part had been in for ages and for some reason was never followed up on. What was quoted as a few days became a fall to winter wait. The manager took care of me in the end, but it’s too little too late. I will never set foot on this property again. Good luck to all of you who do. I only hope you don’t have the same experience I did.
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August 2023 by Hayley French
After searching and going to other dealerships and having no luck of getting a good trade in on my vehicle I went here to ken garff Honda and met the best dealer ever! Conor Jameson worked with me and helped me find a new vehicle within my price range and even got it in the exact color I wanted too! It was such a pleasant experience and I will gladly be coming back ?
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August 2023 by Jeff Christensen
We’ve been a customer for many years. Purchased a car here once, but mostly to the parts and service department.I’ve felt good about their work and sometimes surprised by the parts prices.Best place in town for a battery and my windshield wipers are well priced.If buying a car, be ware of the tricks they play to add cost after making the deal with sales rep. It’s the normal finance guy fees etc.Adding stickers with serial numbers and clear bra to the car after you test drive and while your negotiating is a way to add to the minimum sale price.
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July 2023 by Lauren Bangerter
We worked with Conor Jameson and would 100% recommend! I spoke with him after talking to about 8 other sales reps all the way down to Orem to all the way up in Logan (& everywhere I between) searching for the model I needed. He was the ONLY one who quickly sent/offered information before I asked like the differences in trims and prices for add ons. He checked in frequently, and did what he could to make signing go quicker for us. Just an amazing experience and exceptionally service!
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July 2023 by Marty Rawson
Our salesman, Conor Jameson was the consummate professional! He was so incredibly nice and knowledgeable about everything concerning this particular car as well as the details of the transaction.There was not a single question that he couldn’t answer succinctly and thoroughly. He made the entire process a joy instead of what has been my experience in the past from other places. I would give 10 stars if possible!
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July 2023 by Mark B.
Went with my 84 yr old mother to buy her car at the end of a lease. They added an extended warranty $2800, emmisions $30, doc fee $299, sales tax about $1300. We refused the extended warranty. He took it off and told us to take this to the credit union. They told us this sales contact is not what they need. Honda finance provided us with the correct documents. The payoff included the sales tax. None of the $4300 in fees mentioned above was needed. They knew they were trying to scam us for $4300.Buyer beware of this Honda Dealer.
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July 2023 by Miranda Marie
Tyler Briscoe is the best! 10/10 would recommend him to anyone! He goes above and beyond. My family has used Tyler as a salesman for about a decade now! Tyler always keeps it real with you and is extremely honest about the whole process. If you’re looking to purchase from Honda, use Tyler Briscoe.
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July 2023 by rick penrod
Jordan was outstanding helping with the whole experience of purchasing the new Pilot. He spent extra time keeping us informed as to the progress and expected wait time for arrival. Upon delivery he spent time going over all the features and programming of our phones to the car and offered his continued support if any questions come up.Thanks Jordan.
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June 2023 by Aonika Russell
Chad and Mitch - The best, and most wonderful Ken Garff people around. If you go to Ken Garff, you should buy a car from one of these guys. They know everything there is to know about cars, and they will make sure that you know what you need to know in order to make the best purchase for you. I told Chad that I was going to be attending grad school soon (Not an inexpensive venture) and he did not try to upsell me - he showed me everything in my budget and made sure that I was comfortable with all of my options. No pressure at all. Mitch was brand new and totally helpful. He gave me his personal number and let me contact him after hours will all of my questions. A crazy awesome experience. I won't go anywhere else! It was amazing! And I am so happy with the car that they got me into. I love it.