-
October 2023 by John Jones
I was very happy with how clean and beautiful my car was after the detail.I would highly recommend JERPrice was just as advertised
-
September 2023 by Ryan Blake
Paid over $500 for full detail and rail dust removal. When I went to pick it up, I discovered paint and scratches on my wheel because (I assume) they had hit the curb when pulling out of the bay. I don’t expect perfection but you can’t hit a curb that hard and not know it happened. So the fact that no one said anything is probably what bothers me the most. On top of that, there were a handful of missed spots. Again, I didn’t expect perfect but between these errors and the scratched wheel, I decided to call them and leave a message since it was now a couple hours after closing time on a Friday. Around noon Tuesday, I hadn’t heard back from them so I called in. I mentioned the scratched wheel and was told there isn’t any curbing to hit (there is). Eventually I sent in video and brought the car in. An appointment was set to make it right. Now here, I should have asked if they were just trying to fix the missed spots or if they intended to redo the full detail. That’s partially my fault for not clarifying. The wheel never really got addressed but I made it clear I wasn’t trying to get a new wheel because none of my wheels are perfect. They ended up taking the car for a full day. When I arrived to pick it up, I was told to look it over. This is when I again should have clarified whether I was inspecting the car for a full detail or if I just needed to check the things they missed last time (which some would not be possible to see since the car had been driven and rained on since the first attempt). I spotted several mistakes which were immediately corrected by an employee. However, the gentleman that had worked on the car kept coming out and expressing protest over his work being questioned. At the same time, another customer arrived and was visibly disappointed with the work on his truck. Eventually I got tired of pointing out the flaws as it was now after 5 and no one wanted to be there anymore, including me. Apparently my family has used these guys for years and has always raved about the quality so I’m hoping I just caught them on a couple off-days. But for now, my experience was frustrating and not worth the money.
-
September 2023 by Google user
Paid over $500 for full detail and rail dust removal. When I went to pick it up, I discovered paint and scratches on my wheel because (I assume) they had hit the curb when pulling out of the bay. I don’t expect perfection but you can’t hit a curb that hard and not know it happened. So the fact that no one said anything is probably what bothers me the most. On top of that, there were a handful of missed spots. Again, I didn’t expect perfect but between these errors and the scratched wheel, I decided to call them and leave a message since it was now a couple hours after closing time on a Friday. Around noon Tuesday, I hadn’t heard back from them so I called in. I mentioned the scratched wheel and was told there isn’t any curbing to hit (there is). Eventually I sent in video and brought the car in. An appointment was set to make it right. Now here, I should have asked if they were just trying to fix the missed spots or if they intended to redo the full detail. That’s partially my fault for not clarifying. The wheel never really got addressed but I made it clear I wasn’t trying to get a new wheel because none of my wheels are perfect. They ended up taking the car for a full day. When I arrived to pick it up, I was told to look it over. This is when I again should have clarified whether I was inspecting the car for a full detail or if I just needed to check the things they missed last time (which some would not be possible to see since the car had been driven and rained on since the first attempt). I spotted several mistakes which were immediately corrected by an employee. However, the gentleman that had worked on the car kept coming out and expressing protest over his work being questioned. At the same time, another customer arrived and was visibly disappointed with the work on his truck. Eventually I got tired of pointing out the flaws as it was now after 5 and no one wanted to be there anymore, including me. Apparently my family has used these guys for years and has always raved about the quality so I’m hoping I just caught them on a couple off-days. But for now, my experience was frustrating and not worth the money.
-
July 2023 by Kim Salazar
Gets us in quick and always happy with the results.
-
September 2022 by Kaidan Mickelsen
The speed in which they took care of me was incredible. I thought I was going to have to wait to get my headlights polished, as they were busy detailing other peoples car. The owner then came out and polished my headlights for me right then and there. I wasn’t even there for 10 minutes. They truly care about their customers and their time. Also the job they did was amazing!Service: Headlight polishing
-
September 2022 by Keaton Huffaker
JER Detail is awesome, fast turn around time, attention to detail, polite and professional staff. Raul and his team do a great job for a bargain, I recommend him to all my friends.Services: Auto interior vacuuming
-
September 2022 by Melissa Medrano
They did a wonderful job on my car! I would highly recommend them.
-
August 2022 by Michael Delgado
The person i dealt with his name is raul.he sells a good story.but the workmanship is all bad.i took it home looked it over.and for 300.00 is a joke.i didn't want to deal.with this place.please look elsewhere so you dont get taken...seriously ?Services: Auto interior vacuuming
-
July 2022 by Sterling Oliver
A super polite and professional group of individuals who take pride in their work.Took my 10 year old Ford Focus daily to them and they did an amazing job. It had a horrible stain in the passenger seat, and other exterior cosmetic issues, now you can't even tell it had any of them.JER Detail did amazing work at a great price, this place is likely where you will get the most value with your money in the Ogden area.
-
April 2022 by Steve Tippets
I looked for a long time to find a good detail shop to make two vehicles look good again after 10 and 16 years of me cleaning them. After the treatment the received at Jer Auto Detailing they really do look likenew. This experience has given me the feeling of driving a new car and truck. Hands down the best money I ever spent on my vehicles. Very friendly customer service and the manager loved to show me his finished product to make sure I was happy.Services: Seat shampooing
-
April 2022 by Vicki Tippets
I couldn’t ask for a better detailing!!My 10 year old car looks brand new!Thank you for a job well done!!I highly recommend Jers??Service: Auto detailing
-
November 2021 by Pepper J
First time I used them it was fine, second time, manager gives me the " oh, this car is gonna need special attention spiel, etc" and hiked the price over $100 to $350. I think it was it was my complexion that made him into a fool.I cancelled the service and will warn you all away from this greedy Devilish person. Beware!
-
November 2021 by Peppers FantasticVoyages
First time I used them it was fine, second time, manager gives me the " oh, this car is gonna need special attention spiel, etc" and hiked the price over $100 to $350. I think it was it was my complexion that made him into a fool.I cancelled the service and will warn you all away from this greedy Devilish person. Beware!
-
November 2021 by Elizabeth Bellah
They went out of their way to provide a great detail for my car. When I went to pick up my car after they were finished it looked and smelled brand new again.
-
October 2021 by David Peterson
I had spilled some oil in one of the carpet sections in my car. I brought my car, without an appointment, into JER and Raul, the owner, recognized the urgency to get that oil extracted as soon as possible. He dropped everything and pulled one of his guys over and the two of them worked on extracting the oil out of my carpet. He even recommended that I bring the car back in a couple of days and he would follow up with the same process. I appreciate their professionalism and focus on detail in resolving my problem. I will be taking my cars back to them for full detailing because of what I witnessed. I highly recommend them. Thank you RaulServices: Auto detailing
