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September 2023 by judy cottom
I had some family reunion pics I couldn’t transfer from the cameras card to my laptop so I took it to Farr’s and they were able to put them on a thumb drive for me. The employees were so nice and helpful! I offered to pay for their services but they said no. When I’m back in Ogden and need anything, I’ll definitely remember the great service I received.
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July 2023 by Sabrina Ottley
They were friendly, unfortunately couldn't fix my outdated camera. Did refund the deposit, though. They have some gorgeous jewelry at a fair price.
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June 2023 by Quay Castro
Great service, I took my earring to get fixed, they soldered the post back on, looks great, like it was never broken, they also cleaned it up for me, i definitely recommend!
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January 2023 by Kathy Wallentine
2 years ago I had a diamond fall out of my ring. I took it to the place I bought it from, they charged me 334 to replace the diamond. It never looked right to me but I'm not a jeweler. Fast forward, on new years eve another diamond fell out. I took it to farm's to help me. They not only fixed everything on the ring, (all corner diamonds were on the verge of falling out). They fixed the prior mess up on the other jewlers work and the new problems. Under 100 dollars. I will only take my business here in the future.
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January 2023 by Tracie Wilson
I have a vintage watch that worked great, it just needed the crystal face that was missing. I got it back and the "second" hand is missing and the crystal face they put on did not fit in grooves properly so they welded one to the top. Now the crystal sits at least 1/8" higher than it should. The soddering around the crystal looks terrible also. Not a smooth weld. $300.I wish we wouldn't have left it with them. I would not recommend them.*** 12/30/2022Reply to your responsePlease don't call me a liar.My watch was working when my husband brought it in. Don't tell me it wasn't. I know it was.I wish I would have come and picked it up when he told me the price quoted to him.My mistake there. The crystal definitely has been welded on the sides to attach it. I know what a bead from a weld looks like. And because of how high the new crystal sits, it's in the way of winding it with ease. If you didn't have access to a crystal that would fit, we should have been notified before adding one that wasn't made to fit. It looks ridiculous.I would not trust you with this watch again, hence the reason for me not returning your call. Also, while it was being worked on, we kept getting told different things about the watch repair guy in SLC. Mike would tell me it was done and would do on Friday then the next week Mike said, oh, it's not done, the repair man has been sick.Not worth the runaround to bring it back in.Sincerely,Tracie WilsonShow quoted text
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December 2022 by Austin R (TFB)
I brought in a older Seiko dive watch that my father had given me years ago for repair. The watch needed a new movement and their associate Michael knew exactly who to call. The watch was quickly sent off to have a new movement installed, and I picked it up a few weeks later. Fantastic customer service experience, would highly recommend this store to anyone.
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December 2022 by Nancy
Steve Shields found a special and unique diamond ring for me. He explained all of the unique styles and colors of gold and diamonds. I love my new salt and pepper diamond ring. It's a one of a kind ? Thank you Steve!
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December 2022 by John W.
If you are looking to purchase a camera or camera gear I would highly recommend stopping here first. They not only have competitive pricing but they also have a very knowledgeable staff and offer great after sales support, something you can't get from Amazon or Walmart.
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October 2022 by Dave Weber
I needed links taken out of my watch to fit the metal stretch band properly. They did a great job. I approve!
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October 2022 by matthew seely
I had dropped a camera lens that I thought was beyond repair, I was devastated. The gentleman at the camera counter had 40 years of experience and not only fixed my lens completely; he told me some camera gear destruction stories to commiserate ? I will be going back here for the service but also for the experience of a lifelong photographer—he also hooked me up with a new higher quality UV filter. I was beyond thrilled with my experience here, they salvaged my day!
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October 2022 by shawn bachman
Beautiful store and very knowledgeable staff. They helped me with a Tah Huere watch. Replaced the Battery and cleaned it up for me. Thank you for you knowledgeable and help
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October 2022 by Hailey Rich
I rented a camera and lens and I could not have been happier with my experience! Brooke at the camera center was knowledgeable, kind, and excited to be there helping. The camera was in great condition and I will be going back soon!
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September 2022 by Isaac Olsen
They were very helpful with a watch repair and were very knowledgeable about my watch. Might not be the same for everyone but for me it was great.
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July 2022 by Vanessa Calleros
So happy i came to Farr's Jewelry on Washington Blve. And 25th st. Customer service was wonderful. Very informative about size, clarity and styles. I would recommend to my family and friends.
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May 2022 by Addison Pruitt
Farr's went above and beyond to help me fix my camera. I've had it less than a year and Canon wouldn't help me with the warranty, so I found Farr's and decided to give it a try. They determined it was something that would require a replacement, and helped me get my camera sent into Canon under the warranty on the very last day of eligibility, AND on their day off, just to make sure this was taken care of for me. I'm now getting a replacement camera sent to me, and I couldn't be more impressed or more in awe of the outstanding customer service that Farr's provided. They truly went above and beyond to help me, and I couldn't be more thankful for their kindness and generosity. Faith in humanity has been restored! Thank you!!
