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August 2023 by Amber K Christian
I ended up pat due, but had still made payments, due to having 2 units and then not having had them distributed to both units the one i'd only had ?since February 2023 was farther past due than the unit I got in December 2022. I ended up homeless and was living in my vehicle so most of my money was going to motel rooms. Spoke with a couple people. On the 13th of June I spoke with an "employee" (who ended up being more than that)was told that my unit was due to be sold on the 22nd. I explained to him that I only get paid once month since I'm on disability and wouldn't be getting anything until 27th. I requested that a manager get a hold of me so I didn't lose all of my things. Well I never heard from anyone and everything was only sent by email. I'm not sure if anyone has been homeless, but charging your phone is hard and checking your email is rarely the priority. No one ever left 1 message and with everything I was going through I assumed they had decided to let me pay when I got paid, nope on the 27th when I called to make the payment & set up a time for my friend and I to make another⁹⁹{>> payment since he was going to help me, since no one ever answered that damn phone!!! I was told, " well this amount is due in full but at least you only have the one unit to worry about now! " I couldn't believe it I about lost my sanity, literally, I'd already gone through SO much and to have just lost just about everything I owned. Well all the good and important stuff, my 400 dollar tv, all my pictures all the way back to when my grandparents were young... All the things my husband, who'd passed away just a year before had given me...all my grandson's things, my microwave and my 200 dollars worth of silver... That could've helped pay the HUGE AMOUNT I OWED A WHOLE{⁹9 $363... WHEN AT LEAST A 3RD WAS FEES... it is ridiculous how barely having a unit since February 2023 which the ist payment wasn't due until March & I paid that payment, so only 2.5 months behind being homeless things irreplaceable were gone!!! I asked repeatedly for a damn supervisor to call me... To maybe try and get my pictures back or God forbid tell me freakin' sorry, but never got one call I also sent a message and email asking about my pictures still nothing...!!! They don't care about the human toll they effect or destroy. It's obviously all about the money.
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August 2023 by Dianna Gibson
Super easy to compare prices online. They were the cheapest for the size we got they saved a unit for us and setup was all online and on the phone. Came with a lock even!
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August 2023 by Paula Hood
I've been a customer for over a year now. The customer service is outstanding.
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April 2023 by Terry Stewart
Was just there helping a friend. Very clean. Seemed like a safe place to store your belongings.
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September 2022 by Kirsten Schull
Very easy access to the unit. Monthly payment was simple to make.
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August 2022 by Nanette Brooks
Almost always answers the phone and are so polite. The prices were very reasonable.
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June 2022 by Furry Feathers
Had a unit here for over 3 years, no issues. Notified them of the last day, sent pics of clean/empty unit and autopsay was canceled.
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March 2022 by Chris Hansen
Great prices, no hidden fees like the other place I used before, very professional staff.
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January 2022 by J B
They aren’t as loyal to you as you are to them. They jack up the prices over time. My unit was filthy with dirt and black widows from the poor seals on the doors. Limited hours at night or early in the morning. I’m laying around $170 for my unit. It adds up over time and you end up paying more for the unit than your stuff is worth if you’re not careful.
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December 2021 by Denton Peterson
Great price easy setup and great customer service have any issues just let them know they will get it fixed.
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September 2021 by Thomas Joseph Bell Jr
As a place to store my belongings. A+.The beginning of our usage. Payment was difficult. After a brief period. The online payment service made a good thing for Easy Storage. During these times. They have allowed me to hold my stuff and as quickly as possible keep up with the payments. Thanks
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July 2021 by Gerald Stanley
I had a great move in everything Easy Storage set up for me worked really well they are very good at how they will rent to you thank you Gerald Stanley
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June 2021 by Crystal
I had a storage with them for 5 plus years. They changed owners a few times but the quality of service never changed. The staff has always been great to work with. Thank you so muchThe Ryan's
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May 2021 by Dillon Mcknight
this place is great I get all of my questions answered and when getting my unit they walked me through all the paperwork.
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May 2021 by Michael Wynn
Only negative I have to say is they don’t have electrical outlets in the units. It was easy and convenient
