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March 2024 by Geoffrey C.
On 2/12/2024 I was going away on a business trip. At last minute I checked my docking station, it was broken. I went to Best Buy. I spoke with an associate who assured me that the docking station they had would work with my model of laptop. I purchased that model of docking station. When I got to my destination I plugged in the docking station and my laptop didn't recognize it. I had my co-worker plug in the docking station into his laptop, his computer recognized it immediately. I use the USB-c port for other devices on my laptop and the port works. I was working in a remote location and the nearest Best Buy was a few hours away. I returned from trip on 3/2/2024. I went to Best Buy the next day on 3/3/2024. I attempted to return the docking station. The guy at the return register said he couldn't return it as it was a few days outside the return window. He got his manager. The manager arrived at the register. She took one look at my receipt and said it was outside the return window and then proceeded to immediately walk away. I didn't get a chance to explain anything. I called the Best But 800 number and I didn't get any help. They said I need to talk to the store manager. I tried to call the store. They don't take calls. I live 1 hour 20 minutes from the Riverdale store. I am not going to gamble driving down there to see if the manager is in. Best Buy needs to take the return. Their employee gave me the wrong information. Best Buy bills themselves as being the tech people, that has not been my experience. They are uninterested in taking care of the customer when they make a mistake. If this is not taken care of, this will be my last purchase with Best Buy.
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February 2024 by Gabe Archuleta
It’s a Best Buy you know what you get.
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February 2024 by Natasha Pretti
I won't purchase anything here ever again. RC Willey had me taken care of the next day with the same 3rd party company
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February 2024 by Jason Cramer
Found what I needed in stock.
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February 2024 by C Garrett
Went in to pick up an order. Got everything fast and without any problems.
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February 2024 by Matt Ayers
Didn't gave what I was looking for one plus open
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February 2024 by Jason DeCarlo
Got a speaker for Christmas that would not charge went to take it back they said because it was over 30 day they wouldn’t Exchange it unless we buy a membership plan
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February 2024 by Cristian Morales
Fast and effective
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February 2024 by MARIA ESMERALDA ALMADA GIUSTTI
The service is super good, they advise me on everything and very well. I have bought laptops, cell phones, Alexa
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January 2024 by Thi Duong
Nicely remodeled. I had a warranty exchange, and customer service was quick and very helpful.
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January 2024 by Doug Gunderson
Always find what we are needing then something else
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January 2024 by Shaun Moyes
It's bestbuy. Really the only electronics store we have. Utah really needs to step it up and get in a Frys or some sort of real electronics store
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January 2024 by Tony M Dominguez
Antonio with the geek squad has you covered.
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January 2024 by Richard Drysdale
Great deal on a tv for my mom.
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January 2024 by xxTech G33kxx
My friend got a new Xbox from here and there curbside service is actually quite nice ?. Didn't have to walk in just waited in the car and they brought it out.
