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January 2024 by John F.
They told me that my money would be sent threw my email and it was sent to my old phone number and now they are refusing to pay me my money..
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January 2024 by Nathan Cramb
Gone in a couple of times with broken bindings and the repair shop always seem to find a spare part that works until I can order the proper parts myself. Awesome guys
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January 2024 by Cassie Keblis
Just know that if you sell anything back to them, you’ll never receive a check or anything! It’s been 2 years since we “sold” a pair of BRAND NEW literally worn for less than 2 hours, and never got anything from these guys!! Unfortunate that I won’t ever go back here for my gear! I just hope that they enjoyed the money I spent for the boots, and the money they made off of reselling them! Guess we paid them for air!?
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December 2023 by Roman Kahler
Such a great shop… has everything you need to snowboard or ski, and they have a really good consignment section for outerwear/boots etc.They also do great work on repairs with quick turnaround. Super knowledgeable friendly staff, glad we have this store in Ogden so I don’t have to drive down to SLC.
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December 2023 by Kimberlee Stephens
This place rocks. Carson and Caleb were knowledgeable, helpful. Friendly and just downright cool. We got a couple pairs of ski boots that we love and a helmet. I will definitely be coming back. Diedra is pretty nice too.
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December 2023 by Payton Anderson
We had a great experience today thanks to the help of Katie! She was so patient and understanding, as well as knowledgeable of all things ski related. She made a potentially stressful situation pain free. We will be going back and will always ask for Katie!
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December 2023 by Molly Weisenburger
I really appreciate the help I received from the staff with picking out my first-ever snowboard. I didn't catch the name of the other associate, but Jarek was immensely helpful when I was torn between two boards. They do also consign gear 4 years and newer. Bonus: if you just need some cool artist-designed Utah stickers, they have them as well. I will definitely be back.
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December 2023 by Lauren Armstrong
Absolutely have nothing bad to say about them. They are fantastic. To start I had put boots on consignment last season and then almost the entire amount they sold them for was what they gave me in credit to then spend at their store this season when I bought new gear. It was a great deal. I'd absolutely sell through them again.Tonight when I went to pick up the boots i'd bought, they weren't quite fitting right, but Katie and her associate were absolute rockstars, they had me try a few other boots they thought i'd like but ultimately the boot I had bought were still my favorite so Katie went to work doing everything she could think of to help making my boots more secure and comfortable. I'm so greatful they really took the time to help me. I was in the store for nearly 2 hours and ultimately left very happy. I reccomend them to everyone I know and will definitely continue to do so! They are so welcoming and knowledgeable they really care about their customers.
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December 2023 by Ben Laub
Caleb was awesome! Super professional, super knowledgeable, my new ski boots fit better than any other pair I’ve ever owned. If you need a pair of ski boots fitted he is your guy!!! ⭐️⭐️⭐️⭐️⭐️⭐️’s out of ⭐️⭐️⭐️⭐️⭐️!!!! ?
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December 2023 by Calei Martin
Got help from Shawn and he was awesome he offered a free board to us that someone had previously brought in and told to give away and some older bindings some of the best customer service I have received in a while 10/10 to Shawn
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November 2023 by Randy Thoms
I had the pleasure of interacting with Caleb at the bike shop, and I couldn't have asked for a better experience. Their extensive knowledge of bike mechanics was truly impressive - they knew the ins and outs of every component and were able to address all of my questions with confidence and expertise.What really stood out was Caleb personable and friendly nature. They went above and beyond to make me feel comfortable and welcome, creating a positive atmosphere from the moment I stepped into the shop. It's clear that they're not just passionate about bikes, but also genuinely care about their customers.Caleb provided me with a full rundown of the trail systems to Ben Lomond, demonstrating a deep understanding of the local biking scene. Their recommendations were spot-on, and I had an incredible time exploring the trails thanks to their guidance.I can't recommend Caleb highly enough. Their combination of expertise, personability, and willingness to go the extra mile truly sets them apart. If you're in need of bike-related advice or assistance, Caleb is the person to see. I'm already looking forward to my next visit to the shop!
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August 2023 by tina dammaschke
Chet was so awesome and helpful . Defeniteley a people person who genuinley wants to help people . When I called in and told him about a bike I purchased for my granddaughter that was kind of a bad buy , ( old bike ) he took care of me as if I was spending thousands still . No judgement just compassion to help . Very impressed !Thank you Chet , you made my day ! Wanted to add the whole crew was very helpful . Thank you, again !
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June 2023 by Mari Thompson
I came in a few weeks ago with some questions about some bikes. Chet came over to me and was asking questions to see what kind of rider I am and what bike would be the best for me. He was very professional and detailed and taught me a lot about bikes and what would help me the most on the trails I ride. He had a lot of knowledge and you could tell he was very passionate about what he does. He didn’t try to sell me anything just really wanted to help. Thanks level nine for getting me out in the mountain! As long as employees like Chet work here I’ll keep coming back every season!
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April 2023 by Elizabeth Bussell Mathews
DONT GO HERE, CROOKS!!! I wish I could give -0 Stars because I would. I have to give 1 to post my experience. I was in Ogden and I came here to have my daughters bindings adjusted from last year (her feet grew). I brought in her new boots and skis. The guy here told me her bindings were out of date couldn't be adjusted Then proceeded to try to upsell me NEW Bindings at +200$. I'm not new to skiing and know the protocol for bindings and manufacturers warranties and wether or not bindings will be good. He said he looked in "his book" and they are too old (I've had them 3 years this year is year 3) and he wouldn't adjusted them. I took them to Legacy Rentals In Park City to get a second opinion. Chris at Legacy said yes they were in "The warranty book" and had no problem adjusting the bindings right then and there. Always make sure u get a second opinion if these guys try to upsell you on bindings or ANYTHING. All they wanted to do was make a sale off me w bindings. Shame on u guys. I WOULD NOT RECOMMEND this place to anyone. Go see the guys at Legacy in Park City. Their HONEST and kind unlike this place!!!
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March 2023 by jake goodman
Was just in there to get my boots fixed and Katie Help me for over an hour too try and fix my heal lift in my ski boot she found that I needed a new boot and worked with me until it was perfect. If gear30 is otw pass it and go to Is level9 in ogden they know.
