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November 2024 by Eric DeHaven
Best trailer shop in area.
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June 2024 by Belinda Marek
Nice clean facility.
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November 2023 by Troy Ropelato
Very knowledgeable people friendly and very helpful if you need something done this is definitely should be in your top five places to check out
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July 2023 by Chadley Williams
Awesome service and great people work here.
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March 2022 by Matt Richard
Great hard working people who know their trade, need a tanker trailer certified, rebuilt, customized... They seem to do it all and very well
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December 2021 by Peter Flinders
We get our fuel truck tamks certified here.
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November 2021 by JD N.
Had our plow for our truck taken in to get serviced. Now keep in mind that we purchased this plow 10 months ago from this same company. Then during last winter, we used our plow for for 3 hours and the spring broke. We called and let them know before bringing, then when we dropped off we gave them the broken bolt and left it there for over a week. We were told a service on the plow was about $200. Upon returning, they told us our balance is $575. Asking why, apparently if the plow is under warranty, the order has to have that detail before processing the order. (which they know given we bought the plow from them 10 months prior). But since they didn't put it in as warranty, the full cost was put on us. Ah, yeah I don't think so. After an hour of speaking to the top of the front guy, Mike's, head (since he never looks at you in the eyes and rarely answers you when you have questions), and after speaking to multiple people, they finally let us out charging us $275 (still more than what we were quoted). There is a right way to handle customers, and these people absolutely positively don't have it. Answering when someone asks a question? Looking at someone in the eyes when speaking to them? I feel these things are standard but apparently at Semi Service they aren't. Apparently they need to go back to customer service training school.
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March 2021 by Cindy Allen
Semi Service in NSL have the best employees, that are skilled at their profession with the highest standards of workmanship. I recommend using them for all your tanker needs. They have an excellent work ethic and the communication is impeccable.
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October 2020 by Michael Stephenson
Been using semi service in North Salt Lake for the last 20 years love these guys and gals do great work
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February 2019 by fbi transport
I came on Saturday 10 in the place was closed and they supposed to be open till 12
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October 2018 by David T.
I dropped my truck off on Oct 2nd, 2018 like I was asked and was told that it would be ready for pick up on the 4th of October. When I called my sales guy, Bruce, he stated yes it was ready and that he was in WY. We show up to pick it up and when we get there, the truck has not even been touched. I have called 3 times and always get the runaround. Today, October, 9th, 2018 I was told my truck was ready. I get there st 1:09pm and was handed the keys. I asked is anyone going to run through the plow and salter with me? They give me a gentleman by the name of Andrew. He attempts to run through the plow, but stuff is. It working properly. He pulls the truck in the shop and of course, no one is familiar with this plow. I say get his junk off my truck and please put a good western plow on it! Of course I now have to pay an additional $600 and all I get is sorry and a semi service hats. As a business owner, I would have upgraded me to a good plow and eat the cost. Especially when I have several other trucks that need plows. Not a way to do business. I am now leaving at 2:26pm and not with my truck! What a waste of time!!!! Buyers beware as it appears their CS is not on point and they need some coaching. I'll take my future business somewhere else unless they make it right. Custom Grounds Landscape
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September 2017 by Kevin Arnot
I needed to have the support on a large aluminum tool box on my semi tractor repaired. I was greeted by James in the Service Dept and he introduced me to the Shop manager, Dee J. He listened to my suggestion took a look at what needed to be done and drew out a diagram to address my need. The parts were fabricated and installed quickly and at a fair price.
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September 2017 by Ryan Percival
These guys get it done! Awesome service.