Came in today to have a fee removed from my account, the teller put little to no effort to help and told me I was stuck with it. Called customer service on my way out of the bank who took care of it easily & immediately. Not sure why the teller didn’t want to help but glad customer service came in clutch!
April 2024
Didn't appreciate the way I was treated. I came in an hour and a half before close. I didn't know I needed an appointment to open children's bank accounts. I was going to set up an appointment but wow Natalie could have told me without being so rude about it. The other teller was very kind hence the 2 stars.
February 2024
I've used ZB for years for my business and have had nothing but great experiences. They were on the ball and incredibly helpful for the PPP loans for Covid and have come through for me with every other thing that I have asked. I'm glad I have them in my corner and plan on staying for years to come.
