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August 2023 by Angel Springhoffs
Daniel, you guys are exceptional with your customer service, and a great company to buy product for your bike parts from. I had a phenomenal experience purchasing my brand new TRP brake setup, I had an issue with one of the rotors after a couple of weeks and Daniel stepped in and sent me a replacement, got me up and running. I would recommend these guys to any one. 100% will be buying from Two Hoosiers Cyclery again. Thanks for your support. Angel
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August 2023 by Introvertigo Geargasm
Having no luck finding the bike I wanted from any of the local dealers in my area I searched online. Two Hoosiers Cyclery had the model I wanted in the size I wanted, and at the best price I could find. Three and a half hours after placing my order, the bike is set up for my weight, packaged and shipped with tracking number supplied. Five days later(weekend included) UPS delivered to my doorstep.The bike was packed and boxed better than I have ever seen before. A few extra's were included in the box to help with the build. I spent an hour unpacking and building my new bike, checking fasteners and the shifter tuning and such. No issues and I am pleased with every aspect of this purchase.I will be checking these folks out when I need to make my next purchase. If I could give them more than 5 stars, I would. Thank you for making the purchase of my 2023 Marin Alpine Trail Carbon smooth and seamless. R-
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August 2023 by Marley Nelson
Helped us get a kids bike asap for our guiding business, big shout out to these guys. Packed and shipped within 24 hours and was on my doorstep within 2 days.
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July 2023 by Steve Waggoner
I needed warranty service on a product from a major manufacturer that I had purchased through Two Hoosier Cyclery. They went above and beyond to help me. They really went to bat for me to get my item repaired more quickly than I could have hoped! Some of the best service I have experienced.
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June 2023 by Bill Leifheit
Fast shipping and my bike setup was perfect. The staff answered my questions right away and were great to work with. Love my Marin bike from Two Hoosiers!!
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May 2023 by Jonathan Foster
Ordered from Two Hoosiers online. Prices were the best I could find, and they shipped everything out very quickly. All parts were as expected. Would def recommend them!
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March 2023 by Jeff Pagel
Outstanding online purchasing experience. My questions were answered promptly and was happy with their expert assessment on what would fit my needs best. Purchased on a thursday and shipped the next day. Packing was perfect and assembly was a breeze. No issues whatsoever with purchasing a $3k+ bike from across the country. Definitely recommend!
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February 2023 by Greg Hanson
I am new to cycling. I lost some weight on a hybrid bike I bought used and thought it would be fun to get a gravel bike and do at least one race before I am too old. They built a Salsa Warbird (cheaper then a car for mid life crisis). The build went faster than expected. When it arrived in Indiana the front tire, handlebars and pedals needed attached but that was it. Good instructions on doing it as well as help over the phone. Even out of state the service was great and I could not be happier with the bike.
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January 2023 by John Z
Thanks to the internet this is a nationwide single location local bike shop. I called in before buying a full suspension mountain bike, and they were incredibly helpful over the phone. I ordered the bike on a Thursday afternoon at 4pm, I paid $0 for shipping, and the bike was at my house the following Tuesday. The bike was packaged well, included the necessary items for assembly (plus a few bonus goodies), and a solid set of instructions.As is common with mechanical items that are shipped, there were a couple of fiddly bits on setup, and the level of support I received was insanely good. If there are 20 shops in your area 2 might be that helpful. To find one that helpful over phone / internet was a treat. I highly recommend Two Hoosiers Cyclery, and look forward to paying them a visit when I am out that way.
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November 2022 by Jeremy Hernandez
Awesome buying experience. I have so far ordered a new fork, dropper post, fender and miscellaneous parts and not only have I gotten a great price but fantastic customer service. Even though they are in another state I would consider Two Hoosiers before my local corporate bicycle store. They are that good.
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October 2022 by Ryan C
Bought a bike online that I had been trying to find for a while. It was packed perfectly and showed up less than a week after ordering. Assembly instructions were easy and the shop even included a torque wrench to make assembly a breeze. Hopped on for a quick test ride and am very happy I bought from Two Hoosiers Cyclery
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October 2022 by Matt Tonner
I'm from the Midwest. Bought a bike online from Two Hoosiers. Wasn't sure what to expect but I can say I am blown away. My bike came in two days, the shipping was free, and they even gave me a torque wrench tool to make sure I properly set up the bike. The bike was well procted and arrived safely. 10/10 would buy from them again.
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October 2022 by Blair Walden
Amazing shop! I contacted them through PinkBike and Daniel and the team built me an incredible bike. Great prices, incredible support, quick shipping. Despite being over half the continent away, will come to them for all my bike needs in the future. Thanks so much everyone! Highly recommend to all!
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October 2022 by James Zanghi
Awesome experience. Ordered a bike online for a great deal! I had been shopping around and it was the best price by far. Shipping was super fast and free! I also got some goodies in the box that made me feel like a valued customer! Also I had a slight issue with something and I got an email response almost immediately with a solution. Top notch stuff. Highly recommend
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July 2022 by Flexy TJ
I recently purchased a Marin El Roy frame kit from the shop and had the pleasure of dealing with Daniel. I'm not local to the area (AZ) so customer service was very important to me.Daniel and the shop went WAY above and beyond to follow through and take care of me throughout the sale and afterwards. the response time over the phone and via email was nearly instantaneous. I can't recall the last time I dealt with any shop (either in person, let alone online!!!) that was so responsive. I can't thank him and Two Hoosiers enough for the great deal on the frame, the great service over the phone and via email, and the general exceptional end-to-end experience dealing with them. The willingness of the shop to go the extra mile to make a customer happy is truly extraordinary.Do not hesitate to do business with the shop even if you are remote (as was I), and if you are lucky enough to be around town, certainly give them the chance to earn your business. They made such an impression on me (positive) I may drop by on a random road trip while cycling or skiing in the area to thank them in person and/or buy more goodies!Very highly recommended and would purchase from them again - any component up to and including an entire bike.Thanks again Two Hoosiers and Daniel!Much Appreciated!!
