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November 2023 by John Gutke
I’ve purchased 3 cars from these guys over the years. The team at Rich’s cars always go above and beyond to make the experience smooth and easy. There is never any pressure nor annoying sales tactics like most car dealerships put you through. Not only is the buying process easy, but the cars I’ve had have never had any issues and have been an excellent value. Highly recommend!
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November 2023 by Jon Hunter
Purchased 2 cars from Rich’s for my teenage drivers. Both cars have been amazing! Rich’s stands by their warranty and took care of us through both transactions. We will be back for a third when the time comes! Thanks!!
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November 2023 by Afton Maddox
I bought a car from rich's back in april and it still doesn't work properly. The day i bought it they noticed the ac wasn't blowing cold so they told me to bring it back that week and they would put more freon in it. I live an hour away but did it regardless because I didn't want to pay to get it somewhere else. Since then my ac has stopped working 5+ times. They kept fixing one part and then it would stop and they'd have to fix another. They weren't accommodating about taking it somewhere closer to my location until I had someone else call and discuss it with them. The guy we took it to was horrible to work with. Never once responded to a message of mine asking about when to bring the car or when to pick up. If we called his number he would get pissed and yell for no reason. Only people at rich's could get in contact with them so we would call and ask them to but they would never get back to us. We would constantly have to follow up with them instead of them ever reaching out to us. My ac just went out for genuinely probably the 7th time since I bought the car in april. if your thinking of buying a car from this place I would HIGHLY recommend against it.
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November 2023 by Ben Maddox
My daughter bought a car from this dealership a few months ago. The car has so many problems. They sent us to their so called shop in SLC that does the work on their cars and it’s not a shop. It’s one guy who barely speaks English and is very rude. Not to mention he can’t fix a car. Car still doesn’t work.
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October 2023 by Joesef Ostler
I recently purchased my third car from Rich’s and every time the whole team has been fantastic. The salesman are transparent, and their vehicle quality is high. I’ve bought two rebuilt titles from them, the quality is Impeccable. Go see Kendall today, tell him Joe sent you!
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October 2023 by John Harris
Listen, take any used car to a reputable mechanic. Have them look it over, this will save you thousands. Car companies that sell branded titles just can't be fully trusted. 2019 subaru crosstrek with 42,000 miles sold from Rich's. IT DID HAVE FRAME DAMAGE. It was also on it's second engine at the time of purchase, now it's on the third engine. A reputable mechanic put in the third engine. Would have better off checking with this mechanic before buying this car. So do yourself a favor, have a mechanic look over your used car first. Avoid these mistakes. This goes for any used dealership. Also understand that subaru desisigned the crosstrek motor to break away when in an accident. Probably don't buy a branded one.....
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September 2023 by Adam Winger
Great staff who was very helpful getting a car fixed up so we could trade it in for something we needed so they were really helpful
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August 2023 by Teegan Perkins
I had a great experience here. These guys are very very kind and trustworthy. It was my first time purchasing a car with a loan and they made me feel very comfortable and made sure I understood everything. After I bought the car there were some minor things that needed to be fixed on the car and they took care of it fast and at no cost. I am so grateful for all the help and communication!
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August 2023 by B B
We came to get a car they knew which one that we were interested in and so we wanted to look into buying it, and so they pulled my credit to check and then sent us to America first to get our loan and they said that it was a branded title.So then America first had to pull my credit and so that was twice in one day. America first said that they never ever should have pulled my credit knowing that it was on a branded title car because they know that they can’t finance it and had to send us to America first anyway.America first denied giving us alone, saying that the value of the car was a $1400 difference and so it couldn’t find out the car worth what they were selling it. So I reached out to the salesman Dean and told him what the bank told us because they were holding the car for us and all he said was that is completely wrong. America first is wrong. He continue to say that America first doesn’t know what they’re talking about and then he called America first and then he called me back and said America first doesn’t know what they’re talking about. Let’s go through another bank is that ok?I said absolutely not, and I can’t believe he even asked us to try and go through another bank when he knew that the car was not worth what they are selling it. And they had no right to pull my credit on a branded title car.I feel like this place is pretty dishonest to even ask us to try and go through another bank and knowing they shouldn’t have pulled my credit, knowing the type of car it was, and so my credit got dinged from them for no reason and I just don’t trust them at all.I would not recommend using them
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August 2023 by Luke Walton
I’ve bought several cars from Rich’s and they always take great care of me. Super helpful staff and great prices.
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July 2023 by Jack Bingham
Not impressed at all they sold me a vehicle that has been nothing more then a problem and won't do anything to help. Would not recommend shopping here.
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July 2023 by Nuris Gutierrez
Loved the service here, everyone was super welcoming and friendly I worked with Josh, great guy! He was able to help me despite not having credit and found a really good deal for me, he was not pushy or overwhelming which helped me feel at ease. Wendy was super helpful as well, she helped get my financed at a very good rate and was great at answering all my questions carefully. Would most definitely recommend going with them, they’re awesome!!
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June 2023 by Michael McGough
My experience here was brief. The sales staff was friendly and attentive. I was low-balled big time on my trade ins so I left without even a test drive.
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June 2023 by Jared Digerness
Wow! Dean and Kendall were incredible to work with. They were professional and kind, no pressure to buy or steer you to buy a certain car. This is how car buying should be. The process was quick and seamless. I recommend to everyone to give these guys a try, I know when we need a car we will be coming back!!
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May 2023 by Andrew Fenn
I bought my 4th car from Rich's today. They are always so easy to work with. If I ever have a problem with a vehicle I just purchased from them, they always find a way to make things right. There is a reason I keep coming back here!
