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January 2024 by Cynthia Sandoval
Jonathan made my day!!!
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December 2023 by Laura Privett
Awesome
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December 2023 by Eduardo Obregon
Excellent service and attention from Mario
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November 2023 by Aimee Johnson
I was here on Wednesday, Nov 15th in hopes to get a new phone. I asked a rep (I don’t know her name) maybe 4 questions and I could tell from the start she had no interest in helping me. I decided to look over the phones myself and after a couple minutes I had another question. When I walked up to her to ask the question, I was completely ignored. She and another employee were talking to each other and neither of them looked my way. After a lonnnng minute, she turned to me and said, I’ll be right with you and turned back to talk to her colleague. I just walked out. Good thing I went to the Park Center Dr location right after this and I got help by an awesome rep named Jordan!
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October 2023 by alonso botero botero
The workers are the worst, they are arrogant and do not know how to treat people, especially the manager Jazmin, if I need to fix something from my cell phone they always give me a problem, but if you want to go buy something they treat you like the king, then it seems to me in very bad taste that they hire such inefficient and incongruous people for this prestigious company.
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September 2023 by Dallas Josephson
We talked to the guy by the door and asked if they had any deals going on for jump. He said yes and brought us in got logged into our account after like 5 minutes he brought someone else over and she said since we were trying to jump there’s never deals. That was our original question and I told her in the past there has been she argued that there never has been. Either way it was a total waste of time after the whole original question was do you have any deals going on with jump. If Luis isn’t there it’s not worth using this location
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September 2023 by Haley Ashby
I had a great experience with Rachelle today. My situation was overall stressful but she was so helpful and patient with me.
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September 2023 by Kathy Searle
, hello Jonathan helped me I’m very grateful for his help and it’s so nice to be able to come in T-Mobile and find somebody to help me thank you
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July 2023 by Soledad Ch
Amazing costumer service! I’ve been in other t mobile store and they didn’t help me at all until i got to this Murray location! I got a loot of help with my situation and they solved it. It took a long time cuz it was complicated! Grateful for Jenny, Mario and Jonathan! They’re the best ???✨If you’re looking for good costumer service is right here in this location!
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July 2023 by Some One
Jonathan and the team were helpful, friendly, and accommodating. Everyone was happy to help. I will be sure to visit again.
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April 2023 by Kraig Munzert
We had problems with our old internet service. Luis and Nephi set us up with new T-Mobile home internet. We saved money and got great service. I give them a 10 out of 10.
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April 2023 by Mike Carrell
Luis was great with us! He took extra time to find a way to help us set up a new phone when the typical way wouldn't work. He went the extra mile and I would highly recommend him and his store!
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April 2023 by Willow Bird
I went to this location for a plan upgrade recently, nothing but a horrible experience. The store was absolutely disgusting, half the employee's wouldn't even look me in the eye. I felt like a plague they weren't trying to catch. When I was finally able to flag someone down for help I believe the woman's name was Jasmine? She wouldn't let me upgrade my phone, she insisted I needed to add another line to upgrade. After a bit of back and forth I ended up leaving, I changed my phone plan to AT&T the same day, they got me squared away near instantly. NEVER GO TO THIS STORE!
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April 2023 by Sean Doubek
They made everything simple, took the time to help me understand the process and I left the store with a new phone and happy about it.
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March 2023 by Cody Zenger
Please read. Luis the manager there… is top notch! I cant even express how grateful I was when he helped with my phone. He was so informative and saved my photos. He definitely earned my business and future business. I would recommend this store and Luis. If he is training the staff they will also be top notch.