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September 2023 by Ian R.
I continue to have a bad experience at this specific sams club. Always understaffed. Lucky for sams club I bought my tires here. I have to go here for rotation and balancing. Every time I go it has to be scheduled although they never answer their phone. Then, when I get on the schedule, for 1pm they don't take my car until 2 pm and still aren't done until 4! Then, I came for a flat repair.... They asked if I wanted to do it the next day??? For a flat repair? Then they quoted me 5 hours later! I will never return. I hate this sams club. Hire more people, stop being lazy, and seriously focus on customer service because it really sucks
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July 2023 by John M.
This place has the worst managers. If you have any issues good luck. You have a manager like Vicki that is not qualified to clean y toilets and talks down to members and acts like they are a bother to deal with. Vicki is an absolute disgrace to be called a manager and should be demoted to clean the toilets and not have any contact with members. Avoid Sams club altogether and quit making the Walton family richer by shopping there.
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August 2022 by Jennifer Bode
WORST Sam's Club in the nation. Rude employees, no selection, and the worst pharmacy experience I've ever had. Avoid this Sams Club at all cost. Am contemplating switching to Costco.
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April 2022 by Courtney T.
We stopped going to Sam's club years ago, are are loyal Costco fanatics. This year my employer offered a discount Sams membership so we thought Meh, let's give it a try!! Here's the pros/cons IMO:Pros - 1- scan and go, love this feature! Literally scan your stuff as you load it to your cart, pay on the mobile app, quick check at the door, and you're done!2- They do have some items that are fun that Costco doesn't have.3- location is easy to get in/out of 4- scan & go at the gas pump too! CONS - 1 - gawd forbid you forget to scan something in your cart!!! You'll get the wrath of the crusty person that has been working the door for a gazillion years, like eyeball rolling, glaring, "how dare you!!!" WRATH!!! 2- they tend to be out of stock on our favorite go-to staples a lot. Each time you go back, you may or may not find what you found last time3- so-so customer service, people here do not seem happy to work here for the most part. You won't find happy friendly helpful people like their competitors. 4- don't expect the food court to be like Costco, it's not. The pizza DOES NOT COMPARE, yuck That's all I've got for now, hope you find it useful dear reader!!
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March 2022 by Gabriel Gomez
If you wanna work at a place where the managers don’t care about you and never hire people well this is the place.
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December 2021 by Tricia B.
Best location, cleanest and most well stocked out of all local locations. Great employees and service.
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November 2021 by Kristin M.
I feel like I should join some type of Sam's Club Anonymous program, I've always been a fan for stocking up on meat, bottled waters, co-worker holiday gifts, holiday treats.. but since this whole pandemic ordeal, Sam's club has been my spot for dependable grocery shopping all the while staying within a reasonable budget! The gas prices are more often than not the cheapest. Their packaged salads are great and cheaper than anywhere, avocados are often on sale, their meat prices are hard to beat when comparing price/quality.. their products are great and we always build up enough cash points where our membership pays for itself. I could go on and on, but I think you get the gist..
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October 2021 by Jeff Gray
Poor management and untrained employees equate to disasters and serious delays when exiting after checkout as well as during check out. People assigned to scan when the customers are leaving do not know how to clear their scanner and would rather argue with their coworkers versus pull the issue aside and let others by. Retraining is definitely needed.
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July 2021 by Cecilia Paulsen
I cannot condone a business that refuses to keep their employees and customers safe.
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June 2021 by Marcus A.
Love this place! Every time I go to work I'm like spongebob feeling " I'm ready I'm ready " there's never a dull moment and there's always a challenge I'm willing to take on. BRING IT
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May 2021 by Jennifer I.
The Sam's Club in Murray, UT has great customer service!!! On 5/22/21 they helped me figure out if I would save money ordering the two patio loungers online or to take right then from the store. When each employee had to bump my questions up the chain, each response was quick and pleasant. They loaded them for me too. I never felt rushed and everyone was helpful and friendly the whole time! Much more helpful than Costco. Of the warehouse clubs, Sam's is my new favorite! Jen Imes
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April 2021 by Janet H.
There prices are pretty good, the services is not better than costco, but their prices are, so I've been shopping here now. I've shopped at Walmart all my life and Sam's Club is better than Walmart. Same family business. Only feedback is better customer service, not that it's bad now, it's just that compared to Costco. They have improvements to make.
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February 2021 by Vaega Toilolo
Worst club I’ve ever been to! Rude employee disrespectfully told my kids to get off the lawn furniture they had out on the floor. Approached my kids, taps on the small sign (which was facing away from them), and says to my son “can you read?” She then stares at them which made them extremely uncomfortable and just walks away. I watched from a distance the entire thing happen as I was walking toward her but she said it so quietly that only they could hear. I let her have i
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February 2021 by Julie K.
I am a long time Costco member. But I am getting kind of bored so I decided to try Sam's. And I am very impressed by their quality.They don't have many choices as Costco,but I can get basic needs. Salt lack city store has more items than other stores. Meets and produce are very fresh. I think I am going to keep membership every year.
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July 2020 by Linda Rose
what has happen to Sams club in Murray utah. no produce..no lettuce no string cheese no diet coke in bottles no chimchungas. they look like they are going out of business..
