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February 2024 by Berni Buhler
They were more than helpful and had our best interests in mind.We didn't buy an rv because our budget wasn't enough. However, they didn't try to push us into a Shanti rust bucket either.They were cordial, respectful, and worthy of our future business and high recommendation.
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November 2023 by Chris Givens
Buyer beware. Even though most RV dealers will honor warrantied repairs on RV’s purchased at other dealers, Parris RV will not. I have a NuCamp purchased out of state and they will no service it. Horrible customer service.
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October 2023 by James Westman
I made an appointment to winterize our camper. The service department was quick to respond and had it done in less than an hour. Thank you for your help.
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October 2023 by MejiCast
I recently purchased a used light weight RV trailer not so long ago and it was in fantastic condition. They really take great care of their campers here and I got a great deal on a slightly used 2022 camper. I love it! They also do work on RVs if you want to add solar or propane or repairs. This is the place to go. Labor is a bit high, about 200 an hour, but they do such a great job that it makes it worth it. ?
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September 2023 by Leslie Allen
Highly recommend!! We are so impressed by Ryan Parris he was extremely knowledgeable about fifth wheels and all the differences between them. He helped us find exactly the features we were looking for and our purchase was smooth. Thank you Ryan for your kindness and professionalism you are so wonderful at what you do!!! Look forward to working with you in our future. Thanks again!!! We are enjoying our fifth wheel!!
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September 2023 by Keri Harward
Whatever you do, do not buy from Parris RV! They are dishonest and just want to make a quick buck! They will tell you whatever you want to hear. They know nothing about their trailers! They sell you trailers that the fridges don’t work in elevations above 5500 feet! Which is most of Utah people! They tell you their trailers are equipped with such and such equipment and they aren’t. The service techs try to scare you out of getting your things fixed by saying they are going to charge you a service fee if they don’t find anything wrong with it when in all reality they aren’t well trained in what they do! They want you to drop off your trailer at certain times and pick it up before all of your fixes are even complete and say that they need to be approved when you sent in a list a year ago and those things still haven’t been fixed! Our trailer has been in more times than it should’ve been. We’ve had to cancel trips. Or when we have gone on trips something has broke. We bought a brand new trailer! Something should not be breaking on a new trailer every single time you take it out! The original list was a page long of things that needed to be fixed! People say they will call you back and they don’t! Managers swear at you and call you names! Apparently a 90k trailer is the new 20k trailer comparison in quality! These people are a joke! Please save yourself the time, headache and frustration these people are causing us!
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September 2023 by James Gibson
Horrible experience from purchase forward. They’ve had my Rv in repair for over 6 months. This was for mild damage to the rear passenger side from the corner grabbing a structure and pulling down the trim. No one called to update me during this time and I had to call multiple times to even find out what was going on. This experience made me to never want an RV. Unethical and horrible customer service. Take your money somewhere they care about reputation and customer service.
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July 2023 by Quentin Kirby
Bought a brand new trailerMarch 2022 and I have had nothing but issues with this trailer. Good luck getting any service work done I have been waiting about 6 months for them to fix my fuel station that’s never worked. In that time I’ve had several new issues come up with this trailer that I have maybe took out a total of six times since purchasing. I do not recommend this place save yourself the stress.
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March 2023 by Brandon Augason
Great sales rep! Although we didnt buy through them. The rep at the south location did a great job at doing absolutely everything he could to try to find us the trailer that would work. I honestly believe had he had the right inventory we would have bought through him. I don’t typically leave reviews for people I haven’t purchased through, but I’m very impressed by him. The north location that we checked next in Salt Lake, the sales rep was pushy about a brand that we explicitly said to avoid. I would recommend the south location over the north location.
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March 2023 by Andrew Greenfield
I bought a toy hauler from parris rv 10 months ago and still waiting for the warranty work to be done don't buy any thing from this company totally incapable of getting anything done
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October 2022 by Giray Dadali
From techs to labor supervisors/parts, the people are very helpful and hear you out. I’ve gone to them for every service need on my pop up camper, and will keep going there. They seem to be the only ones in the valley that actually care about their customers and it’s much appreciated!
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October 2022 by Bee’s Knees Dustin Spencer
Wow!!!! We purchased a 5th wheel from the RV show and traded in our 2013 (which we also purchased from Parris) a few days later when I arrived to complete the transaction I was blown away with the customer service. Casey our salesmen was thorough and not pushy, answered all our questions and was patient with getting us ready! I fail to remember the name of the gentlemen that did our walk through but he spent the time showing me every nook and cranny and ensuring I was familiar with our new trailer.A special shout out to the mechanic (I think his name was Alan. I was about to remove the equalizer hitch from our old trailer as I’d brought tools and he came running out and said “No no no! You go walk through your new trailer and I’ll handle all of that and just put it in the bed of your truck for you” then when I went into the parts department to get new goodies for our 5th wheel I had one of the team walk through the store helping me find all I needed! When I was ready to hitch that same mechanic came out and made sure my new 5th wheel hitch was properly adjusted and set up!Lifelong customer!!!
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August 2022 by Robert Ham
Parris RV worked with us at the Feb 2022 RV show to ensure we got the deal as advertised, gave us a fair trade in on the old trailer, made sure the new trailer delivery was as expected and help us fix a couple of bugs post delivery. Very pleased with their service and customer care.
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August 2022 by Kevin Baker
Camper purchase went good but whatever you do, don't by parts there. Charged $28 for two thermal cut-offs (not in warranty) and they're available at amazon 4 for $12. It fixed the water heater issue but markups are outrageous.
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July 2022 by Kim Johnson
The most relaxed and amazing experience buying from Parris RV!They truly care and want you to get the perfect set up for your family. Walked us through the trailer to make sure everything worked correctly and to ensure we could get out to the mountains as soon as we wanted!
