Oakwood Homes Support Center
Hours:
206 E Winchester St, Murray UT 84107 Hours
About Oakwood Homes Support Center
Oakwood Homes Support Center has a beautiful showroom with staff described as great, helpful, professional, knowledgeable, and not pushy. Working with the sales, builder, and finance teams is often a positive and professional experience, with staff open to modifications and providing good communication and care. The homes, locations, and community layouts are frequently loved. However, experiences with warranty and issue resolution are mixed. Some report serious concerns about home maintenance and a frustrating process, citing unreturned calls and dead ends when seeking help for problems like flooring or structural issues. This has led to feelings of being scammed and warnings to avoid the business. In other instances, after significant delays, the company does respond to complaints, sends help, and apologizes, leading to a resolved outcome. The process for connecting customers to the right warranty support is an area noted for needed improvement.
Most Recent Reviews
February 2025
They have a beautiful showroom and the staff were great to work with! I had the opportunity to teach CPR and First Aid Aid to them!
They are ready to build and ready to help if someone is having an emergency!
May 2024
We went in for our next home and Natalia was so helpful. She went above and beyond to provide the information we needed.
November 2023
Beautiful Homes, Great service and follow up before, during, and after we moved in
More Comments(28)
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