-
April 2024 by Shane Siwik
Simply the best branch and best staff. I’ve been banking here for about 10 years and just now decided to write a review. Much overdue. Jackson is one of the most helpful managers I’ve ever met and always willing to go the extra mile. And the staff is top notch. But a special mention for Lisa and how patient she is when I become “that customer” who can have way too many different things to sort out while I’m at her window. David too. And whenever I need a loan, I always hope Monica is available.But MACU also has some amazingly convenient programs out there. From a very easy to get short term loan, to the My Express sub account and so much more, they really do try to create tools meant for helping their members.
-
March 2024 by Amanda
I really like going to this Mountain America! Dani was really helpful and sweet with a transaction I had to have help with today. I have had other staff from here help with any bank issues I had or with any questions I have. I’m happy this one is close to me.
-
March 2024 by Brian Smith
I LOVE AMERICAN FIRST CREDIT UNION. Just today I was fasting a horrible issue. So I went into the branch. They were extremely busy. However I caught the attention of a great employee. Here name is Monica. My god I am so grateful for Her she acknowledge me and asked if she could help!! Today my prayers were answered by the Mosr Wonderful Woman here name is Monica. I have fallen on hard times. Lost my job. In November because of the recession and because the state unemployment programs are the worst. I couldn’t get help from the unemployment. So I started doing odd job where I could because I am 63 years old. No one would hire. And trust me the elderly are being judged and discriminated against. Govern COX COULD NOT CARE LESS! However Monica saved our LIFE My life today! Thank God for Blessing like her. I love Mt America. Great Company With even GREATER STAFF..Thank you B Smith.
-
March 2024 by Jose Avalos
I go in to get the services that I think I have a right .I get profiled on my account which is a service you guys provide and I take advantage of the service because it's their . Then get rejected by the teller and the Manager ? very displeased n putting a personal complaint ..
-
March 2024 by Angel Merline
Most Def. not your average credit union, as they went above and beyond, exceeding my expectations, and multiple reps. went out of their way to find the answers i needed as well as had the compassion to let me fully explain in detail the reason for my communication. If you have been following along with my reviews you indeed know this is very important to me and i am representing more than just myself but so many of the disabled community. (in my reviews on google as well as my posts on instagram @ September Virgo). final score A+.
-
March 2024 by Troy W
Nice place, friendly staff to greet you, tellers were awesome…
-
March 2024 by juan carvajal
I think that Alan, the advisor who assists me, is a very professional and very helpful person, whenever I go, I wait for what I need to be attended to by him. It is a great bank with great staff and attention, I feel very satisfied, thank you
-
February 2024 by David Zuniga
Mountain America crew always covered all the bases. Thanks so much.
-
January 2024 by Fatima Luquez
Super attention ?
-
December 2023 by Gary Weagle
The teller was very quick to take care of what I needed to do.
-
November 2023 by VenusQueen
Disputing a charge on account and their claim support team is AWFUL. Condescending and unhelpful and I am out money because they are unable to do their job.
-
November 2023 by Moises Hernandez
Every time I visit Mountain America Credit Union branch, everyone is very friendly and courteous and very helpful. And I especially appreciated Wendy and Sam who both gave me great service and were very professional. I really appreciate that and whenever I have had questions or concerns I have always been helped. Thank You Mountain America you have great people working for you
-
September 2023 by Donna Kraft
I always have a great experience when I visit the Murray branch of MACU. Plesant employees and topnotch service.
-
September 2023 by Mickey Brown
At leat 12 employees standing around and 1 wondow open. The man was getting frustrated and I totally understand why. Just chit chatting while this 85 + year old man looked like he was having a hard time even standing!!!
-
August 2023 by Derick Rodgers
I’m really disappointed with Mountain America. This place is so crowded at all of their locations and it feels impossible to get quick and reliable service. Clearly they need to figure out how to properly service the amount of customers they have. I’ve never banked somewhere that has lines and wait times this bad. Seriously, I will likely be switching banks and would suggest you bank elsewhere as well.