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September 2023 by Jon Marr
Went by first time store was closed called left a message got a return call because I was on caller i.d. not my message. Then we go in purchase a few things and no free gift with purchase but they were there... I would say go elsewhere unless you have to sad what customer service has turned into
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July 2023 by ann daniels
I think it might be the last one in Utah. At any rate - they had exactly what I needed. Let’s support this brick and mortar location.
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April 2022 by Kodas Mom
Love this place
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October 2021 by Annette Toland
So I am writing this so the owner can be aware. I came from Ogden to go in the studio and have hands on information for myself. It was closed during business hours to see why. The lady did call back and had a flat tire. Ok I get that. Things happen. We turn around and go back. I go into the store and she seemed like she didn’t want to help me much. Foundation is what I was there for. She never did suggest a different color or type to try. It was like I was intruding on her day since she was in the process of putting her own makeup on. There were a few other things I wanted but forgot about when speaking with her. For all the trouble, she did give me a sample pack. She was talking and at the same time had opened the samples and took one of the pieces out. Like that was a favor to me. I tried to call back later and order things. And no answer and did get a text she had a family emergency. I decided I am better off just ordering online like I usually have been. Totally not a pleasant experience at all. CA will ship fast. It doesn’t feel like I was valued as a customer and I have spent a lot online this past year with Merle Norman. I have used the products since I was 15 and am in my late 60’s now.
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March 2021 by Emily Price
Over priced for the quality.
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July 2019 by Swen Heimberg
* Free Makeovers * Quality Products Made in the USA
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April 2019 by Fay Meyer
Love the products. Employees are knowledgeable.
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January 2019 by Brittney Smith
Got my six month old baby girls ears pierced. Fair price quick process.
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November 2018 by Afton D.
This is my favorite Merle Norman location ever! Lesley is always so kind and prompt to help me get what I need. She knows what I'll love before I know it even exists! Even when I'm out of state-they ship me my cosmetics immediately! Big fan!!!
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February 2018 by Linda S.
The manager is dishonest, not serving her customers honestly. No one is ever in the store I can see why, she was dishonest with me. I will buy any products on line or drive further to be served.
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May 2017 by Jan Wells
May 30. 2017-- I stopped in about 1:30 PM, and the clerk, Leslie, was sweet, cheerful and helpful. They will match Draper's price, but didn't need to. Their list price was the same, and item was $6 less than I paid 6 years ago in California. I'm happy.
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August 2016 by Luana Chapman
I called the Winchester store to order makeup and they sent it to me via FedEx at no charge. Thank you. Luana Chapman
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August 2015 by Bruce
Excellent products, needs a manager. Been here three times in the past two months, closed during regular business hours. Strike three.
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December 2014 by Brittany Walker
The prices of this store are OUTRAGEOUS and the owner of this store is VERY dishonest! I called to ask if there were any other stores in the valley closer to my area and she told me that the only MN store was hers and St. George. She flat out lied to me! What a horrible and dishonest business owner and person in general! I hope everyone is forewarned about this owner's snooty attitude and HIGH prices!
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August 2013 by Leslie Peterson
I have never felt compelled to write a review until now. The Merle Norman in Murray, Utah charges a lot more (and I do mean A LOT more!) for their products than other MN studios. I did not realize it until now that different stores had different prices on their items and you need to check around. I always thought they would be consistent in that regard. Once I discovered this, I took my items back to get a refund, and the store will only provide an in-store credit or exchange!! I thought I would warn others of this so that they don't have to go through the same experience as I did. Other MN studios do provide refunds. (To add salt to the wound, they didn't even have the usual gift that MN provides when you buy two items. They said they were out!)
