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July 2024 by Judy Burr
They dont answer their phone. Left me on hold....?not so impressed. ✋ waiting?
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July 2024 by Renee Schmit
The personnel are so nice and helpful!
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July 2024 by Nicholas DiMatteo
I love this store. Every time I come in, somebody asks me what I'm looking for and they always know exactly where to direct me. Everyone is polite and friendly. I was looking for camping propane tanks. The gentleman working walked me to the closest area they were and then told me if I was looking for a smaller package, I could find them on the end cap of a specific aisle. It's always easy coming to this store
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June 2024 by J.C. SLC UT
I watched an employee quit and I thought what was her problem?
Then I tried to do a tool exchange and I found out.
Some people are difficult to deal with. And it seems like those people are on the hiring board here. If you’re going to Lowe’s in the Salt lake Valley It’s worth the drive to go the Lowe’s in Sandy.
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June 2024 by I L (DoC1911)
The female employee who ended up helping me was very nice, but as an overall experience, I'm never coming back. Horrible customer service, in-store pickup, was a joke, and one lazy employee asked me three times if I needed anything, and gave three excuses why he couldn't help. Lowes on 1300 s and 300 w is by far one of the best in the city and i will give them my business. 4500 s can learn a lot from them. The bar is high and 4500 s is far below that bar.
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June 2024 by Nicole Hilse-Daniels
This is the closest hardware store to my shop. Prices are rather HIGH, but the staff/team members are very knowledgeable (at least to where different products are located)
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June 2024 by Andrew Stawski
The Garden Center needs to water more and stand plants up if they have fallen over even if the plants are on clearance!
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June 2024 by Todd
They don't stand behind any appliance purchases. 48 hour return policy for that.
Lowes are expensive and suck. They will NOT help you with anything.
Go somewhere else for all of your home improvement needs.
7-11 would be better.
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June 2024 by Scott Browning
Helpful staff, very friendly.
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June 2024 by colby tanner
Their website says they cut glass. Apparently, that guy called in sick today. And all they have is 2mm glass in large panes. Totally a waste of my time.
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June 2024 by Ben Wr.
A lot of items to help you with your home. Friendly, helpful staff.
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June 2024 by mark morey
2nd time it took me a 15 min + wait as after I try to check out the guy over charged me I said it was wrong and he said I would need to go to the returns line to get the money back. There was a long line it was ridiculous
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June 2024 by Tina Lang
I had an amazing experience at Lowe's last week. I bought a lot of stuff and my deck and landscaping projects went well. But here's the amazing experience part. I got out to my car with my purchases and realized that I had lost my phone somewhere. I looked all over my car to no avail. Then I went back in the store and explained to an associate that I was looking for my phone and she alerted everyone in the store via the PA system to look out for it. I began retracing my steps BUT I HAD BEEN IN EVERY DEPARTMENT AND NEARLY EVERY AISLE so it was going to be a lot of walking. After just a few minutes two other associates joined me and offered to walk around the store with me, periodically calling my number. FOUND. Thanks so much everyone for going above and beyond to assist me!
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June 2024 by Andrea S
They've gotten rid of all of their checkouts but like one and they weren't open you can't pay cash in every station and this is ridiculous I never shopping at Lowe's again until they get some actual cash registers and open them hire more people you don't get to pay less people and make me do your job I don't work for free
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June 2024 by Alejandro Flores
Friendly service.
