Chartway Credit Union is highly praised for its exceptional customer service and welcoming environment. Employees like Dan, Angeles, Maria, Shawnee, Christian, and Francisco are frequently mentioned for their kindness, helpfulness, and ability to assist customers in various ways, including in Spanish. Many customers express gratitude for the ease of opening accounts, receiving support with promotions, and guidance in managing their finances, such as setting up checking and Money Market accounts. The positive atmosphere and dedicated staff contribute to a strong sense of satisfaction among members, making this branch a favorite for many. Overall, Chartway Credit Union is recognized for its fantastic service and commitment to customer satisfaction.
Dan, Angeles and Maria are very good employees of Chartway Credit Union. We had a problem with adding a new checking account to our existing account and they figured it out to our satisfaction. Thanks for all your hard work.
March 2024
Very happy and grateful for their attention and kindness, how easy it was to open my checking acc. Mrs. Angeles was super friendly and assisted me in spanish, extra point.
February 2024
Marie at chartway just saved me from a vicious scam. Thank you Marie, I'm forever grateful.
