-
November 2023 by Jessica
Not sure if this is a new employee but… my car had been having trouble starting reliably and had to be jumped a couple times. I brought my car in to check the battery and potentially buy a new one if needed.The young employee who helped me was perplexed as to why I would want the battery checked if my car was having trouble turning over. Lol. He didn’t seem confident using the tool and told me my battery was good after a couple seconds. I left feeling like I hadn’t gotten any useful information or help. He also didn’t notice my terminals had some corrosion/build up which was caught when I got a second opinion.I also stood waiting for help for about 5 minutes at the counter when no other customers were waiting. Service could just have been better.
-
November 2023 by Dave McCoy
Hope helped me today monday 11/20/23. I needed to repair my truck. Hope was very knowledgeable on parts what I needed to do the repair. Very good and she really is respectable and I'm impressed ?. Thank you hope. Your great at what you do
-
November 2023 by Bill C
Went to get new windshield wipers for my x5 BMW. I Was looking in the catalog and trying to figure out which set would be best for my vehicle. A few minutes passed and I was approached by a very friendly representative. His name was Simsim. I have to tell you his approach, knowledge and level of service on what would be best fitted for my vehicle was spot on!!! Simsim offered to install the wipers at which time I didn’t need any help on that part. Again, let me emphasize on how professional and helpful he was. Thank you very much Simsim.
-
November 2023 by Melissa Larson
Amazing experience. Mario and Riley are very helpful and SO nice!! While I waited to get my new battery, they greeted every customer who walked in the door and was ready to help them find what they needed. Excellent customer service!! I will def be returning to this location
-
November 2023 by Charlotte Waterbury
Daniel O was super helpful! I'm not great with cars and he had wonderful information and recommendations for windshield wipers. He even changed my blades for me. I'm very impressed.
-
November 2023 by Bjorn Scott
Daniel was very helpful with helping me out. Car battery died so I went in to get it charged/checked out, recommended me some other batteries and what would work best and pricing, very helpful and relaxedexperience.
-
November 2023 by Brandon Gresham
Daniel helped me find the hex key I needed quick and easy.
-
November 2023 by Jb McDonald
Mario is amazing ? / 4 hours later my mechanic and I learned that he sold me the incorrect part, I then returned the wrong part and ordered all 6 glow pugs online. Costing me $163 in labor to take out the bad one...only to put it back in until the new ones arrive. I still like AutoZone, we all just need to confirm the right parts. Thank you!!!
-
November 2023 by Kaitlyn Miller
The staff at this location is always so helpful! Hope helped me get the right wiper blades and went above and beyond helping me get them installed and working.
-
October 2023 by Brent Snarr
First time I’ve come to this location as it is now the closer AutoZone to my house. I like AutoZone because they have good selection and decent prices. My only issue was the check out process. At the Midvale location I usually go to,l they always ask for my phone number. The person helping me here didn’t so I offered it to them and they looked at me like I was strange and said”what?, I said “can I give you my phone number” and still looking at me like I’m an idiot finally said “oh yeah”. I gave them my number once they finally got it right we were able to move forward. I had about six items on the counter and I paid and selected a paper receipt. Again at the Midvale location they always grab my items put them in a bag and receipt and usually say a polite thanks. Person here handed me my receipt and then turned around and took a few steps away. So I grabbed my stuff and started putting them in the bag. My favorite part is they turned around and had this oh yeah I should probably be doing that look but never move the muscle. It was just a very strange interaction, the person helping me seem to have very little to no motivation for doing anything and talking to them was difficult like they weren’t even present in the moment. Now r his will not deter me from coming back as it was one interaction but I just feel like maybe their leadership should know and perhaps the better training would go along ways with this particular taller young man with shaggy hair and a white ball cap, lol. All that being said after I first entered the store there was a very nice young lady that came down the aisle and asked me if I needed any assistance which I told her I was fine and she let me know to come find her at any time and she’d be more than happy to help with anything.
-
September 2023 by Zack Bailey
Mario s was super awesome Very helpful really appreciate him definitely will be returning to autozone in the future Professional customer service thank you so much
-
September 2023 by Adie Salazar
Amazing customer service. A very kind guy working here opened a package and showed me what the tools do and how to use it. I definitely recommend this location.
-
August 2023 by Jesse Lavery
I consider myself to be old school, I like being able to come to an auto parts store and pick up my parts directly. That being said, I see no future for AutoZone if they keep running all their stores like this one. Parts that I need are never in stock. The prices on most shelf items aren't just a little high they are astronomically high. And there's never enough people to help you. There's always a line. I came in last week to pick up a pulley tensioner for my wife's car. They quoted me $184 and it wouldn't be in for a week . In the parking lot I jumped on Amazon and found the exact part for $34 and it was delivered in 2 days. Today i left the items I wanted to purchase on the shelf and walked out. One of those items was gasket sealant, about $13. I looked it up on Amazon and found it for $7.42, and it will be delivered by 5:00 p.m. I think I'm officially done with autozone. Time to adapt.
-
August 2023 by Tiffany Castagno
Fast and friendly service. They tested my battery for free and assisted me with replacement. Daniel was amazing!
-
August 2023 by Cassandra Christian
Got what I needed first trip, and had the advice of someone who knew what she doing with my car. Loved how easy this trip was
