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August 2024 by Kelly
I always have a great experience at this Aldo!
Derrick was so welcoming, kinda, and helpful! Thank you! (:
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April 2024 by Karla Aguirre
Super helpful and nice!
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October 2023 by Kayla Simpson
Doors are locked with all the lights on despite being within their listed hours…. I have a return to make but no one is seemingly at the shop.
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October 2023 by Bree
It’s almost 11am and I drove here to buy a bag and no one is here.
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September 2023 by Noelina Madarieta
10:30 and they are not opened. I came all the way to the mall only for this store and no one has opened it? So unprofessional.
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August 2023 by Bryan Correa
The associate at the store is never there and never answers the phone. Terrible service.
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August 2023 by CMH
Terrible costumer service. Fun shoes.
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August 2023 by Cary McQueen (DjMack900)
Quality, stylish shoes at reasonable prices
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August 2023 by Gysel Ibarra
Great customer service
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August 2023 by Andres Rodriguez
Really good selection of shoes , and all the girls that work here are super nice and helpful.
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June 2023 by Tony M
I go here often unfortunately and the employees here are the worst of the whole mall. They constantly gossip and stare at me and my wife and other customers in a unprofessional manner and it always makes us uncomfortable how rude they are. I ordered shoes with the cashier and they did not order the size that I told them and therefore I have to go fix this problem. They also added the wrong city on the shipping address and didn’t fix it even after I corrected them. They are very rude girls and the manager should be fired yesterday, she is horrible and makes all the customers uncomfortable. This “diversity hire” is ruining their business.
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May 2023 by Marlene Ayon
Honestly the worst costumer service online and in person. First ordered a pair of shoes and got the wrong size sent to me. Called to file a return and they sent me to this location to return. When I arrived to the store they said “ it wasn’t in there system “ I had to go to City Creek to “ try “ to return it there. Ended up mailing them back instead and I re ordered and the order is late what a joke. Get it together ALDO.
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December 2022 by David Breinholt
Our worst experience of the day, completely ignored, finally left not even trying on a pair of shoes. Won’t ever go here again.
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April 2022 by June E.
I went there to pick some dress shoes for my wife, my daughter and myself, they had a sign on the door that said “Be back at 5 pm” okay so we went to other stores and would return. Returned around 5:30 and still no one was there! I mean even UPS showed up with a cart of three boxes and he shook his head and left! Very unprofessional to not return on your busy hours! See photo attached.
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March 2022 by Clayton Williams
"Christine The Manager" Went to return some shoes today that I wore only an hour. Christine was so rude and unprofessional would not let me get a refund. I took pictures of the shoes as I was taking pictures she said if you want to file a complaint go right ahead. So I did. I called corporate and I'm waiting for the district manager ito get in touch with me.There is so much to say about Christine and her nasty attitude. For the sake of me rambling I will leave it at this, Chritstine was very unprofessional,rude and unreasonable. She does not need to be in customer service let alone Store Manager.
