Advanced Care Home Medical & Oxygen is highly praised for its exceptional service and knowledgeable staff. Customers consistently highlight the company's dedication to patient care, with staff members like Darren and Elijah going above and beyond to ensure seamless transitions and personalized assistance. Darren, in particular, is recognized for his extensive knowledge of oxygen therapy, taking the time to answer questions, demonstrate device use, and help customers select the best equipment for their needs. The team is prompt, responsive, and genuinely cares about their clients, often addressing concerns quickly and even helping outside typical hours. In addition to oxygen equipment, the company has shown compassion by providing supplies for pets in emergency situations, demonstrating their willingness to go the extra mile. Customers appreciate the friendly and helpful customer service, with staff like Robin and David providing effective support and setup for devices like the Airsense 11. Even during vacations or busy times, staff make efforts to assist customers, reflecting a strong commitment to service. Overall, Advanced Care Home Medical & Oxygen is regarded as a reliable, knowledgeable, and caring provider that prioritizes patient needs and satisfaction.
They answered my questions, didn’t have what I needed but contacted a company who would come sell us the device even though they were closed. 5+ Star for service.
August 2024
Needed a part for a medical device they benr over backwards to help. Thank you thank you thank you!
July 2018
Have purchased two BIPAP machines and other related supplies from Advanced Care over the past few years and in all cases they have been very responsive and a pleasure to do business with. The response after hours has been every bit as good as during business hours. I highly recommend them for medical equipment needs
