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December 2023 by Tabbatha Lagares
OMG! The best mechanic in Utah. Brad is a great person and does great work, if you are anywhere near Monticello Utah, and have any issues with your vehicle, give him a call or take your vehicle there immediately. Our car broke down right outside the small beautiful little town on Thanksgiving weekend when nobody was open, we are from Texas and we were driving home. Our transmission plug came out and transmission fluid was all over the concrete. The tow truck driver dropped it off at Dependable Automotive, and we left a note with our keys in the dropbox. Monday morning, Brad gave us a call, because Easy Honda on I-10 and Gessner in Houston Texas was at fault (don’t ever go there) we had to start looking for legal help. Brad was amazingly helpful with getting us pictures and explaining everything that the dealership was trying to be shady about. He even waved storage fees because he is such a good guy and knew that we were already going through hell with the dealership. Definitely recommend Brad and his shop. God bless this company and Brad personally.
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November 2023 by Michael Higgins
Brad is an amazing mechanic. He diagnosed my vehicles problem, ordered parts needed to fix my truck and was done in a very timely manor! I will definitely use this business for all my future auto needs.Service: Steering & suspension replacement
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October 2023 by Mike Mcclure
While on a cross country trip our check engine light came on a few miles outside town.We went to Dependable Auro very close to closing time and the gentleman immediately brought our vehicle into the garage to check out the issue.He was very polite and professional. After 10 minutes, we were good to go.Very thankful for Dependable Auto and to the local police department who provided directions.
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September 2023 by Pete Koenig
Brad is phenomenal! I knew I needed a new water pump on my Tundra. Turns out, he is a certified master mechanic for Toyota!!!!! I scheduled an appointment online over a weekend (Sunday) and he responded THAT DAY! I asked him for a specific OEM pump and he ordered it, got it on Tues morning and had it installed by afternoon! I barely had enough time to go mountain biking while I waited, and I got a message that he was done! Super A++ work! He told me that his philosophy is to "get things done as efficiently as possible because he'll never know what it's like to be without his car. If his personal car breaks down, he just fixes it! Other people don't have that ability and knowledge." So, he tries to get everybody back on the road just as soon as possible! He's a wonderful mechanic, a great guy and has a fun sense of humor! Thanks, Brad!
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August 2023 by Ben Cobb
Highly recommend, my car hobbled into Monticello Tuesday morning halfway through a long road trip. Brad, the owner looked at it right away. He quickly diagnosed it and ordered the parts. The parts would take a couple of days to be delivered, but he worked with my dad who lived 6 hours away to get the right parts and my dad drove them over Tuesday night. I left the parts in my car, and dropped the keys in the key drop. I get a text Wednesday morning at 7 AM, that the car is ready! I was so surprised I had to call to confirm. The shop doesn’t even open until 8. Brad came in super early and started work on it while I was asleep. Unreal! I was able to hit the road, spending less than 24 hours in Monticello to fix a major problem with my vehicle. I’m so grateful for Brad, his integrity, and his empathy for my situation. I’m currently 600 miles away from Monticello, and the car is running smoothly.
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August 2023 by Justin Hammer
Brad was very helpful. My wife is traveling with my daughter and had some mechanical problems. He was quick to diagnose the issue, and though he didn't have the parts to fix it himself he did what he could so my wife could continue traveling with the plan to get to a location that had what was needed. He went above and beyond! I highly recommend him.
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August 2023 by Jack Baxter-Williams
Absolutely amazing. On my trip from Washington state to Texas, the fuel pump died. Brad went above and beyond. After the delivery guy brought the wrong part, he drove to moab and got it himself. Worked super early in the morning so that it was ready first thing.That's not all! 15 min down the road, car died again. I call Brad, he gives me the number for a tow. Not only did he fix the problem, he paid for the tow and topped off my gas. Absolutely legendary.Thank you, Brad!
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August 2023 by Nathan Pitcher
We were on a cross country road trip when our Check Engine light came on. Brad diagnosed the problem, advised us on repairs, and had us on our way in less than 30 minutes. He's fast, friendly, and fair.Service: Auto engine diagnostic
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July 2023 by Molly Hudack
Was very nice, had a tire leaking air, was not able to be patched due to the location of the leak, didn't have my tire size in stock , but helped me locate a place that did. Would not let me pay him for his time. A truly good, honest business
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July 2023 by Leo Distefano
Very nice man, helps me to identify my engine problem and was honest about what could be done and how i should save my money, then filled up my coolant told me it was free of charge. From our brief interaction he seems like a genuine person i plan to go back.
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July 2023 by Lynnette Heidrick
We had a gas link and was able to fix it quickly and we were back on the road for our tripService: Auto engine diagnostic
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June 2023 by Kati Evans
The owner was so friendly and helpful! We were driving through town and had an issue with our rv.He immediately helped us took care of us right away. He was so kind, friendly, and did an amazing job.Wish we had a automotive shop like this at homeIf I could give more than 5 starts I would!!
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June 2023 by Aaron Simmons
Brad and Hayden where so helpful in diagnosing my electrical issue on my van. Brad seems to have great knowledge on a vast array of vehicle related problems. He quickly Found the problem, laid out my options for fixing said problem and was very optimistic and friendly the entire way. Honest work with a good attitude, what more can you ask for from a mechanic. highly recommended. Thank You Dependable Automotive!
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May 2023 by Charles Calhoon
We stopped by to ask couple of questions about why we had no heat. Brad proceeded with check coolant. He said was low. He added coolant ( about a gallon). That seemed to correct heat issue. He advise to keep eye on it for leak. I ask Brad what did I owe him. He said nothing. I told him thank you but I did leave him a tip! Thanks Brad!
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April 2023 by Rowena S.
Amazing !!! I called them and they stayed longer to fix a flat tire!!! We were travelling from Albuquerque to Salt Lake City. Amazing amazing repair shop!!!!
